Elizabeth Cervantes
Austin,TX
Summary
Dynamic and results-oriented professional with a proven track record at Kendra Scott Distribution Center, adept in warehouse operations and stock organization. Excelled in maintaining smooth supply chain processes and fostering team productivity through effective training. Skilled in building customer relationships and managing transactions with precision. Demonstrates strong inspection skills and a commitment to enhancing workplace efficiency.
Overview
8
8
years of professional experience
Work History
Outbound Fulfillment
Kendra Scott Distribution Center
6231 E Stassney Ln Building 11, Suite 100
10.2023 - 01.2024
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Managed incoming shipments from vendors by scheduling appropriate receiving times and organizing labor resources efficiently.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
Sales Associate
McCoy's
6200 Burleson Rd ,Austin , Tx 78744
11.2021 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Goodwill Outlet
6505 Burleson Rd Austin Tx 78744
12.2018 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Warehouse Worker
FedEx Ground
4117 Mckinney Falls
05.2016 - 09.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Del Valle High School
5201 Ross Rd Del Valle, Tx 7861705.2013
Skills
- Picking and Packing
- Stock organization
- Warehouse Operations
- Inspection skills
- Order pulling
- Stock replenishment
- Customer Service
- Patience and Empathy
- Customer Assistance
- Work Ethic and Integrity
- Money Handling
Languages
English
Spanish
Native or Bilingual
Timeline
Outbound Fulfillment
Kendra Scott Distribution Center
10.2023 - 01.2024
Sales Associate
McCoy's
11.2021 - 08.2023
Cashier
Goodwill Outlet
12.2018 - 09.2021
Warehouse Worker
FedEx Ground
05.2016 - 09.2017
High School Diploma -
Del Valle High School