Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals.
Overview
17
17
years of professional experience
Work History
Social Services Assistant
Heading Home
10.2010 - Current
Assist Clients with various tasks, Crisis Management, transporting clients, perform room checks, write warnings
Account Executive
WAVV101
03.2017 - 07.2018
Developed project quotas and sales goals to meet revenue and budget expectations
Collaborated with sales, production and marketing teams throughout project lifecycles to increase productivity and revenues
Maintained company databases of clients, vendors and partners and updated information and accounts
Developed strong relationships with clients to grow business networks
Owner/Operator
Slade Pool And Glass
05.2008 - 11.2017
Set and implemented strategic goals and initiatives to align the company with mission, values, and vision
Directed all daily business activities including scheduling, AP/AR and banking
Handled all correspondence inventory, scheduled inspections and worked with local government to assure Florida state statutes
Phone, fax, scheduling and routing employees
Eligibility Specialist I
DCF Cape Coral Fl
11.2007 - 05.2008
Computed and authorized public assistance benefits based on financial and family status
Performed time sensitive tasks for vulnerable individuals
Prioritized projected benefits based on need
Education
Associate In Arts (A.A.) - Clinical Medical Assisting
Central New Mexico
Alb, NM
Bachelor Of Science (B.S.) - Broadcast Communications
Northern Michigan University
Marquette, MI
05.1998
Skills
Empathy display
Client assessment
Caseload management
Client advocacy
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Reliability
Adaptability and flexibility
Certified in CPR/AED
Analytical thinking
Computer literacy
Professionalism
Workflow management
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of [Number] staff members.
Achieved [Result] by introducing [Software] for [Type] tasks.
Collaborated with team of [Number] in the development of [Project name].
Resolved product issue through consumer testing.
Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Account Executive
WAVV101
03.2017 - 07.2018
Social Services Assistant
Heading Home
10.2010 - Current
Owner/Operator
Slade Pool And Glass
05.2008 - 11.2017
Eligibility Specialist I
DCF Cape Coral Fl
11.2007 - 05.2008
Bachelor Of Science (B.S.) - Broadcast Communications
Northern Michigan University
Associate In Arts (A.A.) - Clinical Medical Assisting
Central New Mexico
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