Elizabeth Charter
Colchester,CT
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Customer Relation expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
46
46
years of professional experience
Work History
Office Manager
Charter Painting & Restoration LLC
2007.09 - 2022.12
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Public School Secretary
Manchester CT Public School
1993.09 - 2005.11
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- Processed student registrations and withdrawals.
- Performed clerical and administrative support duties to optimize workflow procedures.
- Documented attendance, grades and test scores to update permanent records for over 300 students.
- Exercised judgment within school policy guidelines to alleviate principal's workload.
- Participated in meetings, workshops and seminars to covey or gather information to perform functions.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Sales
Window Coverings Unlimited
1986.10 - 1988.01
- Sales of custom window treatments.
- Responded to customer initial request for quote, established time to meet at homeowners convenience and upon meeting customer, presented options pertinent to their desired needs.
- Completed quote prior to leaving homeowner.
Personnel Administrative Specialist
United States Air Force, USAF
1977.01 - 1980.12
- Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
- Cross-trained to cover other personnel staff duties to facilitate office management.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
High School Diploma -
Needham High School
Needham, MA06.1977
Skills
- Customer Relations
- Good Communicator
- Hardworking
- Flexible
- Trustworthy
- Friendly nature
Travel, gardening, reading, cooking, cross-stiching
My love of travelling began with my family, camping not only throughout New England, but across our country. I furthered my love of travel by enlisting in the USAF where I was schooled in Mississippi, then was first stationed in Denver, Colorado and then Hessisch-Oldendorf Germany.
My love of gardening began as a child helping my dad pull weeds and plant new flowers. In 2017 my home in Manchester was included in the Manchester Garden Annual Tour as a selected home.
I'm an avid reader of mostly mysteries and family stories.
I like to cook, creating my own recipes but I mostly love to bake for my family.
I have been completing many cross-stitch works of art for the last 20+years, primarily baby samplers.
Additional Information
I'm a mom of 4 grown sons, 9 grandchildren ranging in age from 27 to 7 and my husband and I have recently welcomed a great-grandson to our big family!!
Timeline
Office Manager
Charter Painting & Restoration LLC
2007.09 - 2022.12
Public School Secretary
Manchester CT Public School
1993.09 - 2005.11
Sales
Window Coverings Unlimited
1986.10 - 1988.01
Personnel Administrative Specialist
United States Air Force, USAF
1977.01 - 1980.12
High School Diploma -
Needham High School
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