Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Chavez

Grand Prairie

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

14
14
years of professional experience

Work History

Pharmacy Technician

Sofie
02.2023 - Current
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Organized work areas so that everything was easily accessible when needed.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.

Medical Receptionist

Irving-Surgical Center
06.2017 - 06.2018
  • Answered phones promptly and directed calls appropriately.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Greeted and checked in patients, updating patient information in computer system.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.

Medical Assistant

Divine Footcare Center, Inc
08.2015 - 06.2016
  • Filed insurance claims forms in accordance with applicable regulations.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.

Medical Receptionist

Healthcare Associates Of Irving
06.2011 - 12.2013
  • Answered phones promptly and directed calls appropriately.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Informed patients of financial responsibilities prior to rendering services.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Scheduled and confirmed patient appointments and consultations.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Ordered and maintained supply inventory for medical office.

Education

High School Diploma -

MacArthur High School
Irving, TX
06-2009

Skills

Knowledge in Microsoft applications

Self-starter

Patient confidentiality

Time management

Detail-oriented

Patient-focused care

Vital signs

Energetic/Highly focused

Strong verbal communication

Organized

Leadership

Willing to learn new skills

Work well with a team/under pressure

Medical Terminology

Application called office hours

Languages

Spanish
Professional

Timeline

Pharmacy Technician

Sofie
02.2023 - Current

Medical Receptionist

Irving-Surgical Center
06.2017 - 06.2018

Medical Assistant

Divine Footcare Center, Inc
08.2015 - 06.2016

Medical Receptionist

Healthcare Associates Of Irving
06.2011 - 12.2013

High School Diploma -

MacArthur High School

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