Elizabeth Chavez
Wilmington,CA
Summary
Results-oriented Cashier Trainer with proven expertise in cash handling and problem resolution. Developed strategies to enhance checkout efficiency and improve customer satisfaction. Experienced in training new employees and addressing customer inquiries, driving high service standards and operational efficiency.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier Trainer
Pregio Pizza
Wilmington, CA
11.2024 - Current
- Trained new cashiers on register operations and customer service techniques to enhance customer satisfaction.
- Instructed cashiers in best practices for customer service, fostering welcoming interactions and consistent service quality.
- Developed strategies to streamline checkout lines during peak hours, improving customer flow and reducing wait times.
- Managed cash handling processes to ensure accuracy and compliance.
- Resolved customer inquiries and complaints through effective communication skills.
Front Desk Receptionist
Wilmington Chamber
Wilmington, California
06.2023 - 10.2023
- Greeted customers warmly and made them feel welcome.
- Greeted visitors and directed them to appropriate departments.
- Managed multi-line phone system and handled incoming calls efficiently.
- Scheduled appointments for chamber events and meetings with community leaders.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
Some College (No Degree) - Health Care Management
California State University, Dominguez Hills
Carson, CA08-2026
Skills
- Register operations
- Cash handling
- Customer service
- Employee training
- Queue management
- POS system proficiency
- Problem resolution
- Effective communication
- Time management
- Team collaboration
- Healthcare knowledge
Languages
English
Professional
Spanish
Professional
Timeline
Cashier Trainer
Pregio Pizza
11.2024 - Current
Front Desk Receptionist
Wilmington Chamber
06.2023 - 10.2023
Some College (No Degree) - Health Care Management
California State University, Dominguez Hills