Elizabeth Chiasson
Crandall,Texas
Summary
Talented [Job Title] skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
24
24
years of professional experience
Work History
In-Home Care Provider
Chiasson Household
Crandall, Texas
08.2011 - Current
- Bathed, dressed and groomed clients to help service users maintain good hygiene practices
- Prepared meals to meet client nutritional needs
- Carried out laundry and shopping tasks for service users
- Delivered empathetic, compassionate and person-centered care to all patients
- Empowered residents to complete tasks within individual capacity
- Established positive routines to support mental wellbeing
- Communicated clearly with residents, family members and other caregivers
- Kept client and family members informed about care plans
- Transported patients to and from medical appointments to promote attendance
- Escorted clients to appointments, providing transportation, assistance and companionship
- Achieved nutrition goals, providing patients with prescribed meals at designated timeframes
- Maintained clean home environment, changing linens, washing laundry and cleaning spaces
- Kept client treatment on-track by administering prescribed medications
- Supported patients and families with advice and instructions
- Fulfilled client needs by executing errands and household tasks
- Engaged patients with healthy conversation and entertainment
- Promoted mental health with stimulating activities and conversation
- Achieved health goals by balancing clients' rest, activity and social needs
- Prepared balanced, healthy meals and snacks for clients
Front of House Manager
Golden Corral Buffet and Grill
College Station , Texas
01.2008 - 07.2010
- Processed payments from customers using various payment methods.
- Promoted a positive work environment by encouraging collaboration among team members.
- Resolved customer complaints in a professional manner.
- Organized seating arrangements for guests, ensuring maximum capacity of the restaurant was reached.
- Greeted customers and addressed their needs in a friendly and professional manner.
- Coordinated special events such as large parties, birthdays, anniversaries.
- Provided support to servers when needed during busy periods or peak hours.
- Ensured compliance with health and safety regulations in all areas of the restaurant.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Maintained cash registers throughout shift and ensured accuracy of transactions.
- Monitored dining room cleanliness and tidiness at all times.
- Checked quality of food before it was served to customers.
- Ensured compliance with health department regulations regarding sanitation and safety standards.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
- Assisted with training new staff members on proper customer service techniques.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Tracked sales data and generated reports on sales trends within the restaurant.
- Improved customer service by setting expectations and coaching employees on proper service etiquette.
- Interviewed, hired and trained new employees.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
General Manager
Freebirds World Burrito
Lubbock , Texas
01.2001 - 12.2008
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Designed sales and service strategies to improve revenue and retention.
- Guided management and supervisory staff to promote smooth operations.
- Recruited, interviewed and hired qualified staff for open positions.
- Built and maintained loyal, long-term customer relationships through effective account management.
Education
University of Nebraska
Lincoln, NESkills
- Documentation
- Care plan adherence
- Client transportation
- Strong communication
- Problem-solving
- Mental stimulation
- Family Communication
- Recreational Activities
- Meal Preparation
- Mobility support
- Toileting assistance
- Emotional Support
- Diabetes management
- Personal Hygiene Assistance
- Observational skills
- Behavioral Management
- Basic Housekeeping
- Progress Documentation
- Records Management
- Time Management
- Relationship Building
- Special Needs Care
- Respectful and Compassionate
- Dependable and Responsible
- Heavy Lifting
- Flexible Schedule
- Community activities
- Behavior redirection
- First aid and safety
- Multitasking and Organization
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceFlexible work hoursWork from home optionAccomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Timeline
In-Home Care Provider
Chiasson Household
08.2011 - Current
Front of House Manager
Golden Corral Buffet and Grill
01.2008 - 07.2010
General Manager
Freebirds World Burrito
01.2001 - 12.2008
University of Nebraska
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