Elizabeth Chikwa
Euless,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Help Desk/Certified Health Unit Coordinator
Baylor Scott & White Medical Center
Irving, TX
02.2024 - 07.2025
- Supported administrative tasks, including filing and data entry for patient information.
- Performed clerical duties such as filing paperwork, scheduling appointments, answering phones and entering data into computer systems accurately.
- Maintained records management system to process personnel information and produce reports.
- Managed patient records and documentation for efficient health unit operations.
- Ensured compliance with health regulations and unit policies during daily activities.
- Responded quickly to emergency situations according to established protocols.
- Ensured accurate documentation of patient information in accordance with HIPAA regulations.
- Maintained a clean and organized work environment by stocking supplies and ensuring that all medical equipment is functioning properly.
Radio Frequency Testing Technician
Communication Test Design, Inc (CTDI)
Flower Mound, Texas
01.2023 - 01.2024
- Operated testing equipment to evaluate product quality and functionality.
- Documented test results accurately for quality assurance records.
- Noted changes during testing in project documentation.
- Repaired malfunctions, reassembled items, and performed final tests.
- Calibrated products to match design and operational specifications.
- Positioned components, parts or materials for testing.
- Learned new testing methods through continued education and research.
- Notified supervisors or other relevant personnel of test or production issues.
- Maintained detailed records of all test results and reported findings to stakeholders in a timely manner.
Radio broadcasting Chief Maintenance Engr
Malawi Broadcasting corporation MBC)
Blantyre, Central
02.2005 - 05.2013
- Operated diagnostic tools to troubleshoot transmission problems effectively.
- Documented maintenance activities and service records for compliance purposes.
- Trained junior technicians on safety protocols and equipment handling procedures.
- Assisted in the development of maintenance schedules for equipment reliability.
- Repaired electronic control units to fix transmission-related problems.
- Tested transmission systems for performance and accuracy.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Kept records of parts and equipment used in projects to update inventory.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Education
Associate of Applied Science - Electrical And Electronic Engineering
City & Guilds of London
London12-2005
Associate of Applied Science - Microelectronics
City And Guilds of London
London12-2005
Some College (No Degree) - Electrical Engineering
Wollongong University
Wollongong NSW, AustraliaSkills
- Regulatory compliance
- Call center/help desk
- Productivity software, Microsoft Windows, Microsoft Office products
- Excellent communication
- Data entry accuracy
- Central service technician
- Teamwork
- Multitasking Abilities
- Effective communication
Timeline
Help Desk/Certified Health Unit Coordinator
Baylor Scott & White Medical Center
02.2024 - 07.2025
Radio Frequency Testing Technician
Communication Test Design, Inc (CTDI)
01.2023 - 01.2024
Radio broadcasting Chief Maintenance Engr
Malawi Broadcasting corporation MBC)
02.2005 - 05.2013
Associate of Applied Science - Electrical And Electronic Engineering
City & Guilds of London
Associate of Applied Science - Microelectronics
City And Guilds of London
Some College (No Degree) - Electrical Engineering
Wollongong University
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