Overview
Work History
Education
Skills
Timeline
Hi, I’m

Elizabeth Chin

Human Resources, People Operations
New York,New York
Elizabeth Chin

Overview

19
years of professional experience

Work History

Jetro/Restaurant Depot
Whitestone, NY

Vice President of Human Resources
05.2021 - 01.2023

Job overview

  • Key responsibilities include supervising staff, managing annual Benefits Open Enrollment, handling employee relations issues, managing employee leave of absence program, overseeing all unemployment claims / responses, auditing HRIS system data and report writing
  • Strategically lead and develop the Human Resources Department of 21+ HR in-house corporate professionals, including Talent Acquisition, Benefits, HRIS, Onboarding, Employee Relations, and Payroll teams., and 148 off-site branch HR administrators, focusing on the areas of organizational policy, recruitment, compliance, employee relations, performance, and benefits with a 9000+ population of employees with $14B in annual sales revenue
  • Ensured the accurate interpretation and implementation of federal and state labor laws, OSHA, EEO, compensation and payout requirements, pension plans, taxes, and any other laws regarding employees
  • Directed all employee relations, disciplinary actions, grievances, mediations, arbitrations, and terminations
  • Ensured all non-compete agreements, confidentiality, and compensation structures, ensuring the goals and interests of the follow state, federal and local regulations
  • Directed internal training and provided guidance for HR team, provided annual training for legal, federal, and state compliance including sexual harassment and leave of absence modules
  • Developed, and implemented competitive compensation, benefits, performance appraisal, and employee incentive and recognition programs
  • Managed HR/Payroll department budgets and performed pay equity analysis
  • Developed talent management initiatives to source, recruit, and retain top talent with business partners
  • Provided guidance and leadership to the organization to assist with the resolution of employee relations, compensation, and benefits questions
  • Oversaw compliance with benefits, wage and hour, policies, and applies other laws, regulations, requirements, and contract negotiations and implementations of agreements with employee, partners, vendors, and contractors including 148 Union CBA’s (Collective Bargaining Agreements)
  • Maintained knowledge of laws, regulations, and best practices in employment law, human resources, and talent management
  • Analyze and evaluate strategies, policies, and procedures, and refine them with the executive team
  • Research and coordinate fringe benefits (including monitoring accurate enrollments, terminations, departmental allocations, and all aspects of related invoices)
  • Design and implement training & development, employee engagement, retention programs and change management processes, and growth strategies
  • Keep abreast of government regulations and public policies including Federal/State/City employment laws, including but not limited to labor law, FMLA, PFL, PWFA, ADA, NY Sick Leave Laws, NY Pay Transparency Laws, and Workers Compensation and accordingly amending company policies, HR communications/Employee Handbook
  • Monitor administrative orientation of new employees and enforce Personnel Policies & Procedures
  • Handle employee relations and labor relations issues in addition to union matters such as disciplinary hearings
  • Create communications strategies to inform and update staff regarding their benefits
  • Develop tools/procedures to ensure compliance with Federal, State and Local hiring regulations
  • Supervise the accuracy & completeness of personnel files and employee records for benefit accrual purposes
  • Communicate accurate/timely employee data (benefit deductions, garnishments, etc.) to the payroll team
  • Manage Annual Open Enrollment process, Benefits renewal, Recruitment and retention, Employee Relations and Onboarding programs and Chief Administrator of the 401(k)Retirement Plan
  • Contribute to a healthy corporate culture that supports growth and equal opportunity and implementing incentives that increase staff morale and productivity.

Wavecrest Management
Richmond Hill, NY

Director of Human Resources & Payroll
10.2018 - 03.2020

Job overview

  • Served as the HR leader and subject matter expert for the organization in all facets of HR including but not limited to: strategic planning, talent acquisition, employee engagement, employee relations, performance management, legal compliance, compensation planning, benefit administration, HR success metrics and analytics, training development and delivery, problem prevention and root cause analysis, culture, on-boarding organizational design, EEO analyses and restructuring, diversity and inclusion, critical communications, employee investigations, and retention
  • Directed Human Resources and Payroll Operations for 900+ employees for over 400 entities in NYC, Westchester, and Long Island, managed $42M annual payroll operations for both Union/Non-Union employees
  • Spearheaded HRIS transformation projects, including HR-PR ADP Workforce Now implementation, migration from Paychex Flex time and attendance system, ESS, and general ledger interface for accounting department
  • Led team of 5 in processing $35M weekly and biweekly payrolls ($42M annually) and provided outstanding customer service to clients of the management company
  • Planned, implemented, and managed full-cycle, day-to-day administration of all benefit plans, including enrollment process, eligibility changes, terminations, premium and deductions payments, and resolving employee questions and concerns
  • Managed processing of exempt/non-exempt employee status and allocations for labor and concessions
  • Supervised payroll coordinators in preparing, budgeting and variance analysis, biweekly reporting, and paid time-off accruals
  • Worked closely with multiple local unions, managing grievance procedures and disputes involving employees, management, union, and collective bargaining agreements (CBA’s) while meeting all contract requirements
  • Executed year-end payroll activities, including tax form issuances, external audits, and new state business registrations
  • Collaborated with Accounting and Asset Management teams to formalize payroll and accounting workflow into audit- ready standard operating procedures (SOPs)
  • Instituted audit procedures and controls to mitigate overpayments and proactively managed legal risk ensured manager and employee compliance with company policies and procedures, and governmental regulations.

Meridiam Infrastructure
New York, NY

Human Resources Director
08.2009 - 01.2018

Job overview

  • Managed all human resource functions, including talent acquisition, performance management, organizational capability and design, compensation, benefits, employee relations, leadership development and training to deliver effective and quality service for the North American team in the US and Canada
  • Leveraged HR policies, programs, and practices to create and maintain a positive, high-performing workplace
  • Implemented and communicated company policies and procedures to managers and team members and provided advice and counsel to management on all employee relation matters
  • Developed and monitored effectiveness of compensation policies and ensured compensation policy followed federal, state, local and international compensation laws, and regulations
  • Partnered with corporate finance team in compensation analysis, SEC Compliance, headcount, and salary budgeting
  • Evaluated, recommended, and administered long term Incentive programs and conducted job analysis to determine appropriate salary levels for positions according to established compensation guidelines
  • Ensured all job descriptions were compliant with the ADA and FLSA
  • Coordinated all board meetings and offsite events and managed all internal office services including all electronics and worked directly with IT to procure and maintain equipment
  • Managed all vendor relationships with respect to office facilities and all records with the office
  • Coordinated office moves in both US and Canada responsible for office build-out and renovations all furnishing and working with owner broker to negotiate and finalize lease details with Fisher Bros and Jones Lange
  • Partnered with senior management on workforce planning and headcount management, proactive recruitment strategies and diverse sourcing pipelines
  • Implemented and managed the performance management process, organizational assessment and learning strategies, and leadership development
  • Supervised administrative team including staff accountant, executive administrative assistants’, and long-term interns to ensure effective orientation, onboarding, training, payroll management and benefits coordination
  • Managed all expatriate relocations, including immigration and visa process, contract preparation, housing relocation, transport, and the implementation of plan design changes for the full suite of benefits offerings such as locally managed health insurance, disability insurance, life insurance, workers’ compensation, employee assistance, retirement, and other plans
  • Directly managed and negotiated benefit vendor and consultant selection and relationships
  • Negotiated contracts with benefit plan providers, vendors, auditors and consultants for services, premiums, plan design and administration
  • Ensured appropriate compliance oversight of the administration of the health and welfare plans, including medical, dental, vision, life and disability insurances, Section 125 cafeteria plan, 401(k) Retirement Plan and EAP Strong understanding of benefits policies, procedures and practices including ACA, ERISA, IRS, FLSA and OFCCP, DOL and other employment law implications for benefit programs
  • Partnered with internal and external auditors to complete 401(k), Annual Company Financial and ISO Certification audits Provide information and resources required to complete audits as requested and ensured audit recommendations were implemented timely and appropriately
  • Coordinated all HR training programs and provided all necessary education and materials to managers and employees including workshops, manuals, and employee handbooks
  • Responsible for community relations, philanthropic giving, company community sports, event sponsoring and space planning
  • Partnered with IT staff to ensure HR Information System retained confidential employee data management throughout the employee lifecycle
  • Coordinated data transfers to external vendors, plan providers, auditors, consultants and partnered with information technology to identify, evaluate, and select HR Systems and supported HRIS conversions.

Babcock & Brown LP
New York, NY

08.2007 - 05.2009

Job overview

Asset Preservation Inc
Calverton, NY

Executive Assistant of Head of Infrastructure/Project Coordinator
06.2005 - 07.2007

Job overview

Cauley Geller Bowman & Rudman
Melville, NY

Marketing/Executive Assistant
08.2003 - 03.2005

Job overview

Class Action Securities

Legal Assistant

Job overview

Education

Cornell University, School of Industrial and Labor Relations

Human Resources Management Certificate
2014

University Overview

Dowling College Townsend School of Business

Master of Business Administration from Corporate Finance
2009

University Overview

Dowling College

Bachelor of Arts from Political Science
2007

University Overview

Skills

  • TECHNOLOGY
  • Microsoft Office Suite, ADP Total Source, ADP Workforce Now, ADP-EV5, Ultipro/KRONOS – UKG, Pay Pro, Salesforces, Docuware, Paychex, Talent Reef, Littler, Compliance HRIS, ATS, Pay EQ, HRIS, NYS Notary Public, Bi-Lingual Spanish

Timeline

Vice President of Human Resources
Jetro/Restaurant Depot
05.2021 - 01.2023
Director of Human Resources & Payroll
Wavecrest Management
10.2018 - 03.2020
Human Resources Director
Meridiam Infrastructure
08.2009 - 01.2018
Babcock & Brown LP
08.2007 - 05.2009
Executive Assistant of Head of Infrastructure/Project Coordinator
Asset Preservation Inc
06.2005 - 07.2007
Marketing/Executive Assistant
Cauley Geller Bowman & Rudman
08.2003 - 03.2005
Legal Assistant
Class Action Securities
Cornell University, School of Industrial and Labor Relations
Human Resources Management Certificate
Dowling College Townsend School of Business
Master of Business Administration from Corporate Finance
Dowling College
Bachelor of Arts from Political Science

Similar Profiles

CREATE PROFILE
Elizabeth ChinHuman Resources, People Operations