Elizabeth Vickerman
Philadelphia,PA
Summary
Hardworking Billing Manager proficient in overseeing team operations, implementing improvements and reducing delinquency. Offering 5 years of experience in Legal Billing and Collections and excellent management skills. Focused on team efficiency and producing high-quality work, excellent collaborator and relationship-builder familiar with compliance and documentation requirements. Enthusiastic about taking billing operations to the next level through proactive leadership and skilled problem solving.
Overview
9
9
years of professional experience
Work History
Senior Billing Manager
Sullivan & Cromwell LLP
10.2021 - Current
- Coordinate with attorneys and paralegals in regards to their timekeeping
- Receive and sort incoming payments with attention to credibility
- Draft, issue and post bills, receipts and invoices
- Update accounts receivable database with new accounts or missed payments
- Ensure all clients remain informed on their outstanding debts and deadlines
- Write thorough reports on billing activity with clear and reliable data.
- Submitting 60% of the billing, working with a variety of E-Billing platforms such as Billblast, Counsel GO, Tymetrix 360, Ebilling Hub and Brightflag
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked with clients to develop payment plans and bring accounts current.
- Conducted performance reviews and implemented improvement plans.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Legal Case Manager
WEITZ & LUXENBERG, P.C
08.2020 - 10.2021
- Supervised legal personnel in conduct of corporate legal and administrative business.
- Revised and finalized letters, briefs, and memos.
- Contacted clients to schedule appointments and discuss progress of cases.
- Collaborated with attorneys to develop strategies for each case.
- Communicated pertinent information to clients via phone, email, and mail.
- Researched statutes, decisions, legal articles, and codes.
- Interviewed clients to obtain information relevant to cases.
Loan Manager
PennyMac Loan Services, LLC
07.2017 - 10.2020
- Handled third part orders (title, appraisal, hazard, flood cert, credit, etc.)
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Monitored pipelines to track and log status of loans.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Proactively identified solutions for customers experiencing credit issues.
- Assessed loan portfolios for compliance with underwriting policies.
Dispatch Coordinator
Ianet
05.2015 - 07.2017
- Responded to high volume of phone and email requests to provide logistics information.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Partnered with vendor teams to solve real-time challenges and drive cohesive experience.
- Answered phone calls and responded to customer emails.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Managed customer accounts and invoicing.
Education
Master of Business Administration - Business Finance
Goldsmiths University
London, United Kingdom08.2016
Bachelor of Arts - Performing Arts
Royal Academy of Dramatic Arts
London, UK08.2014
High School Diploma - High School Diploma
Brighouse High School
Calderdale, UK08.2011
Skills
- Invoice Processing
- Team Direction
- Personnel Oversight
- Interest Calculations
- Project Leadership
- Training and Mentoring
- Collections Experience
- Financial Documentation
- Experienced in Elite and 3E
Timeline
Senior Billing Manager
Sullivan & Cromwell LLP
10.2021 - Current
Legal Case Manager
WEITZ & LUXENBERG, P.C
08.2020 - 10.2021
Loan Manager
PennyMac Loan Services, LLC
07.2017 - 10.2020
Dispatch Coordinator
Ianet
05.2015 - 07.2017
Master of Business Administration - Business Finance
Goldsmiths University
Bachelor of Arts - Performing Arts
Royal Academy of Dramatic Arts
High School Diploma - High School Diploma
Brighouse High School
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