Elizabeth Clay
Germantown,MD
Summary
Highly motivated professional providing Assistant Property Management support, and clientele. Experience in coordinating and overseeing Management operation with the ability to plan and direct business affairs. Strong background in office management, project Coordination, and staff training. Proficient in MS, word, Excel, outlook, and proprietary Software systems.
Overview
22
22
years of professional experience
Work History
Assistant Property Manager
Leisure World of Maryland
Silver Spring , Maryland
2020.02 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Addressed resident concerns promptly and professionally.
- Established strong relationships with local real estate professionals.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Managed and oversaw operations, maintenance and administration of properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Met with clients to negotiate management and service contracts.
- Compiled and conveyed operational and financial data to regional manager.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Oversaw budgeting, financial reporting, and expense management.
- Coordinated regular property inspections and repairs.
Transaction Coordinator Assistant
Capital Companies
Fairfax
2018.01 - 2019.05
- Served as a liaison between Customer & Contracts business transactions
- Handled All Lien Certs & Ordered HOA and Pay offs
- Handled All Water Bill Escrow & Entered on CD & Alta’s
- Handled Light Processing & Post Closings
- Take photographs of all properties
- Market all properties on the (MLS) website
- Work with the Title Company, contractors and preferred vendors
- Keep all agents informed about any challenges and issues that need to be handled
- Handle account receive able/payable.
Administrative Assistant
Agree, Wiltse & Robinson, P.C
2013.01 - 2017.11
- Managed front desk operations such as scheduling meetings, conferences, and events
- Prepared, organized, and managed tax documents, reports, and statements
- Handled general accounting duties such managing and updating tax database
- Maintained, updated & filed all confidential documents and information of clients
- Responsible for providing training/cross-training, and orientation to all new employees
- Filed and recorded corporate documentation, electronic files, inventories and reports.
Administrative Sales Support/Customer Service
SavATree Tree Company
2008.05 - 2012.09
- Provided excellent customer service in a high volume fast paced environment
- Oversee daily office operations that included invoicing, billing, and scheduling
- Coordinated and arranged special projects/events, conference calls and meetings
- Managed and tracked weekly schedules and appointments for all employees
- Responded promptly and professionally to client inquiries and provided solutions.
Administrative Support
Robert Half International
2006.08 - 2008.01
- Provided administrative office support to several divisions within the organization
- Scheduled meetings, organized conferences, and confirmed appointments
- Prepared and verified weekly expense reports for departmental staff
- Served as a liaison between customer and business to ensure quality of service
- Answered high volume calls on a multi-line telephone system.
Administrative Sales Support/Property Leasing
Title Central
2002.08 - 2006.06
- Provided front desk office support such as formatting, proofreading documentation
- Answered multiple phone lines, directed calls; and maintained office voicemail
- Faxed, copied, and filed all personal and business related documents
- Assisted with loan consultation, scheduled appointments, and assisted with special projects.
Education
Business Management/ Economics -
Nassau Community College
09.2003
Skills
- ASSISTANT MANAGER ( 5 years)
- MANAGED 55+ of 500 units
- INTERIM MANAGER OF 9 months
- CUSTOMER SERVICE (9 years)
- RECEPTIONIST (4 years)
- RETAIL SALES (4 years)
- CLIENT RELATIONS (Less than 9 years)
- EXECUTIVE SUPPORT (Less than 5 years)
- Payment Collection
- Property Inspections
- Property Management
- Administrative Support
- Data Entry
- Scheduling
- Microsoft Office
- Office Management
- Organizational Skills
- Outlook
- Training
Locations
Germantown, MD, 20874
Personal Information
- Washington, DC
- Germantown, MD
- Montgomery Village, MD
- Title: Administrative Assistant
Timeline
Assistant Property Manager
Leisure World of Maryland
2020.02 - Current
Transaction Coordinator Assistant
Capital Companies
2018.01 - 2019.05
Administrative Assistant
Agree, Wiltse & Robinson, P.C
2013.01 - 2017.11
Administrative Sales Support/Customer Service
SavATree Tree Company
2008.05 - 2012.09
Administrative Support
Robert Half International
2006.08 - 2008.01
Administrative Sales Support/Property Leasing
Title Central
2002.08 - 2006.06
Business Management/ Economics -
Nassau Community College
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