Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Elizabeth Cleveland

MYERS FLAT,CA

Summary

Versatile and dynamic, with a proven track record at Redwood Market and Deli, I excel in fast-paced environments, showcasing exceptional customer service and cooking finesse. My leadership as Store Manager at Redwood Oil enhanced store operations and employee performance, significantly improving customer satisfaction and sales through innovative strategies and meticulous inventory management.

Overview

19
19
years of professional experience

Work History

Cook/cashier

Redwood Market and Deli
08.2023 - 08.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.

Store Manager

Redwood Oil
01.2006 - 11.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.

Education

Basic - Basic

Muskogee High School
Muskogee, OK
05.1999

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Kitchen organization
  • Strong attention to safe food handling procedures
  • Food presentation

Additional Information

When I graduated from High School I started working at a nursing home. I started out as a housekeeper then moved up to CNA. I then went to work at the Muskogee Regional Hospital as a CNA.

Timeline

Cook/cashier

Redwood Market and Deli
08.2023 - 08.2024

Store Manager

Redwood Oil
01.2006 - 11.2022

Basic - Basic

Muskogee High School

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Elizabeth Cleveland