ELIZABETH COALTS
Queensbury,NY
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
OFFICE ASSISTANT
DCK SERVICES LLC
01.2017 - Current
- Manage daily office operations of water treatment company
- Prepare and submit DOH reporting in accordance with strict regulations and protocol
- Interacted with customers by phone, email, or in-person to provide information
- Prepare and submit client invoices for monthly services
- Generate accounts payable reports, so timely payments can be made to vendors
- Process, prepare and negotiate contract renewals
- Check invoices for discrepancies in price, quantity, and items
- Issue monthly statements, keep customers files updated with current invoices, bills, and contact information
- Process monthly payroll
SERVER
FULL MOON RESTUARANT
06.2020 - 04.2023
- Providing exemplary, and ensuring dining excellence for all guests in a single server setting; serving 50+ guests at a time
- Utilizing product knowledge to generate higher revenue through upselling
- Deescalate customer concerns
ASSISTANT MANAGER
MAURICES
06.2017 - 07.2019
- Direct and plan daily operations of retail store and employees
- Responsible for recruiting and on-boarding processes, including sourcing talent, reviewing applications, conducting interviews, and making compensation decisions
- Conduct orientation to newly hired employees to ensure comprehensive understanding of company service and selling models
- Daily approval and reconciliation of timecards, weekly submission of payroll
- Analyze business trends/leverage payroll through increased sales and productivity
- Creation of visual presentations to maximize and drive sales
- Administration of Employee Rewards/Recognition and Engagement Programs; presenting and tracking company contests
- Inventory control; training company standards on theft deterrence; coaching employee behaviors to minimize theft
Education
Associate of Science -
SUNY ADIRONDACK
Queensbury05.2016
Skills
- Verbal and Written Communication
- Brand Visibility
- Complaint Resolution
- Strategize Business Plans
- Budgeting and Cost Control
- Workflow Schedules
- Effective Communication
- Recruitment and Staffing
- Merchandising
- Inventory management
- Staff training/development
Certification
- CPR, ASTI - February 2022
Timeline
SERVER
FULL MOON RESTUARANT
06.2020 - 04.2023
ASSISTANT MANAGER
MAURICES
06.2017 - 07.2019
OFFICE ASSISTANT
DCK SERVICES LLC
01.2017 - Current
Associate of Science -
SUNY ADIRONDACK
Similar Profiles
Yvette Ann ArmstrongYvette Ann Armstrong
Receptionist/Administration Assistant at DCK Care Ltd.Receptionist/Administration Assistant at DCK Care Ltd.
Jacob HernandezJacob Hernandez
Pipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLCPipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLC
Haresh HarendranHaresh Harendran
Finance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLCFinance Manager at Excemptional Medical Ambulance and Healthcare Services LLC and Prime Wellness Training Institute LLC
Jill FacteauJill Facteau
LPN at Schalmont Central SchoolsLPN at Schalmont Central Schools
Payton JonesPayton Jones
Medical Assistant at OrthoNYMedical Assistant at OrthoNY