Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Combs

Loganville,Ga

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Director

Above and Beyond Kleen
01.2021 - Current
  • Establish operating guidelines, policies and procedures
  • Lead internal and external planning of jobs, including quotes and invoices to clients
  • Develop safety operation plans, purchase materials and equipment
  • Maintain all client’s information.

Asst. Poll Manager

Walton County Elections
01.2020 - Current
  • In charge of the overall management of the tasks, activities, and Poll Workers in the polling place
  • Attend required Training sessions before each election date
  • Assist with ensuring compliance with federal, state and local laws.

Pet Sitter

01.2020 - Current
  • Supervising pets and taking care of them in their owners’ absence
  • Maintaining records on all dogs sat for
  • Having customer service skills and detail oriented.

Consultant

MLink Technologies
01.2019 - 01.2020
  • Consulting Services for RBI/Popeyes to work in support of the development of a new training curriculum for Team members and Shift Leaders
  • Authored content, supervised video productions, produced training materials.

Operations Product Innovation

RBI
01.2018 - 01.2019
  • Ensured processes, systems, and procedures were effective and efficient by writing and producing operational procedure documents for tests and system initiatives
  • Led projects, defined test processes, tracked and reported all test data, made operational recommendations
  • Led approved project implementation
  • Developed solutions and create defined process, design, or systems while ensuring content in Operations Standards Manual was correct and up-to-date.

International Operations Service Manager

Popeyes
01.2013 - 01.2018
  • Responsible for developing, refining and optimizing management and operations procedures, systems, equipment and tools for international markets
  • Established standards to measure the effectiveness of the execution of the Popeyes operating system
  • Accountable for delivering training systems to the international field team and franchise operators to ensure they have the knowledge and skills to effectively execute the Popeyes operating system
  • Created training materials [print & video] for over 12 international markets
  • Support new International Popeyes restaurants.

Project Manager

Popeyes
01.2008 - 01.2013
  • Conducted field-based testing of products, procedures, equipment, smallwares, service enhancements and cost control initiatives to deliver consistent quality products, service and profitability
  • Recommend new product, procedures, smallwares and equipment for implementation in company and franchise restaurants.

Education

Skills

  • Operational Excellence
  • Staff Management
  • Standard Operating Procedures
  • Staff Training and Development
  • Coordinating schedules
  • Overseeing training
  • Continuous Improvement
  • Organizational Development
  • Teamwork and Collaboration
  • Operations Management

Certification

  • President’s Award—Popeyes
  • Grasshopper Award—Popeyes
  • International Passport Award—Popeyes
  • Most Valuable Player Award
  • Outstanding Performance Reward
  • Outstanding Training Achievement

Timeline

Operations Director

Above and Beyond Kleen
01.2021 - Current

Asst. Poll Manager

Walton County Elections
01.2020 - Current

Pet Sitter

01.2020 - Current

Consultant

MLink Technologies
01.2019 - 01.2020

Operations Product Innovation

RBI
01.2018 - 01.2019

International Operations Service Manager

Popeyes
01.2013 - 01.2018

Project Manager

Popeyes
01.2008 - 01.2013

Elizabeth Combs