ELIZABETH CONDO
Chicago,IL
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols and adaptable to new processes and procedures.
Overview
5
5
years of professional experience
Work History
Family Nanny
Elyssa Bayer
Park Ridge, IL
08.2019 - 08.2024
- Created daily routines that included naps, meals and playtime.
- Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
- Set up a safe learning environment with developmentally appropriate toys and materials.
- Maintained detailed records of each child's daily activities and behaviors.
- Developed strong relationships with both parents to ensure open communication regarding the children's progress.
- Transported children to school functions or appointments as needed.
- Assisted with homework assignments in all subject areas on an as needed basis.
- Cooked nutritious meals for the family according to dietary restrictions outlined by parents.
- Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
- Supervised play dates with other families while adhering to safety guidelines.
- Administered medication if needed and monitored health issues related to allergies or asthma.
- Engaged in creative problem solving techniques when faced with challenging situations.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
Dry Cleaner Cashier
Burchard's Dry Cleaners
Park Ridge, IL
08.2021 - 01.2023
- Greeted customers, determined their needs and directed them to the appropriate services.
- Processed payments using cash registers and credit card machines.
- Provided accurate change when necessary.
- Maintained records of customer accounts and transactions.
- Verified that all incoming garments were properly tagged with customer information prior to cleaning process.
- Inspected finished garments for any damage or stains prior to returning them to customers.
- Compiled data related to sales, returns, exchanges. for record keeping purposes.
- Ensured compliance with safety regulations regarding dry cleaning chemicals and equipment operation.
- Provided excellent customer service by responding quickly to complaints or requests for assistance in a timely manner.
- Trained new employees on proper use of cash register, credit card machines, and other equipment used in the dry cleaning process.
Education
Business Administration
DePaul University
Chicago, IL06-2027
High School Diploma -
Maine South High School
Park Ridge05-2023
Skills
- Complaint resolution
- Critical Thinking
- Time management abilities
- Flexible Schedule
- Customer service excellence
- Multitasking Abilities
- Training and mentoring
- Cash handling and management
- Conflict Resolution
- Multitasking
- Cleaning and sanitizing
- Customer Satisfaction
Affiliations
- DePaul University Alpha Phi
Timeline
Dry Cleaner Cashier
Burchard's Dry Cleaners
08.2021 - 01.2023
Family Nanny
Elyssa Bayer
08.2019 - 08.2024
Business Administration
DePaul University
High School Diploma -
Maine South High School
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