Elizabeth Conn
Summary
Dedicated customer service professional with 30 years of experience overseeing daily operations, managing financials, training staff, and handling the hiring process. Strong leadership skills, excellent communication and a commitment to providing outstanding customer experiences.
Overview
31
31
years of professional experience
Work History
General Manager
Hardee's
07.1994 - Current
- Oversee daily operations, including managing budgets, inventory control, vendor relations and ensure efficiency and customer satisfaction.
- Demonstrated an exemplary example of punctuality and reliability, and held staff to high standards
- Efficiently managed paperwork and processing tasks, ensuring accuracy, organization and timely completion
- Managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Managed payroll and timekeeping, and paperwork for new hires and terminations.
- Handle hiring and staff management, ensuring a strong and motivated team.
- Train and mentor employees to maintain high service standards
Education
High School Diploma -
Seymour Community High School
Seymour, IA05-1995
Certificate - Administrative Assistant Program
Indian Hills Community College
Centerville, Iowa05-1996
Skills
- Customer relations
- Time Management
- Administrative skills
- Problem Solving
- Leadership and team building
- Employee development
- Scheduling
- Recruitment
- Customer retention
- Purchasing
- Marketing
- Inventory control
- Profit and loss management
- Labor cost controls
Timeline
General Manager
Hardee's
07.1994 - Current
High School Diploma -
Seymour Community High School
Certificate - Administrative Assistant Program
Indian Hills Community College
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