Elizabeth Conner
Columbus,MS
Summary
Dynamic RN Supervisor at Glen Haven Health and Rehabilitation, recognized for enhancing patient satisfaction through compassionate care and effective interdisciplinary collaboration. Proven expertise in clinical leadership and quality improvement, successfully reducing medication errors and fostering a supportive team environment. Committed to patient advocacy and continuous improvement in healthcare delivery.
Overview
13
13
years of professional experience
Work History
RN Supervisor
Glen Haven Health and Rehabilitation
03.2025 - Current
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
Charge Nurse
Glen Haven Health and Rehabilitation
10.2021 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Supervised and managed daily scheduling, tasking, and administration.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
- Reduced medication errors by establishing stringent medication administration procedures.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Managed supply of medical equipment and consumables, ensuring availability and reducing instances of stock-outs.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, improving patient recovery rates.
- Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
- Reduced medication errors by conducting thorough training sessions on new electronic health record systems.
- Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
- Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
- Optimized resource allocation, ensuring all patients received timely and adequate care without overburdening staff.
- Implemented stress-reduction techniques among staff, leading to improved job satisfaction and reduced absenteeism.
- Improved team morale and reduced turnover by implementing regular feedback sessions and career development opportunities.
- Facilitated cross-departmental communication, enhancing efficiency of patient care coordination.
- Enhanced patient satisfaction by personalizing care plans based on individual patient needs and preferences.
- Coordinated daily nursing activities to ensure compliance with healthcare regulations, significantly reducing risk of non-compliance.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated family members and caregivers on patient care instructions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Monitored patient reactions after administering medications and IV therapies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Recorded details regarding therapies to keep patient charts updated.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Managed patients recovering from medical or surgical procedures.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Staff RN
DCH Northport Medical Center
06.2012 - 09.2021
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Promoted a culture of continuous improvement within the nursing department by regularly soliciting feedback from staff members and incorporating suggestions into practice when appropriate.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
Education
Nursing
Bevill State Community College
Sumiton, AL05.2012
Skills
- Clinical assessment
- Nursing documentation
- Clinical leadership
- Quality improvement
- Ethical practice
- HIPAA compliance
- Self-reflection
- Cultural history
- Healthcare technology
- Compassionate care
- Clinical documentation
- Interdisciplinary collaboration
- Patient education
- Certified in CPR/AED
- Staff supervision
- Critical thinking
- Patient advocacy
- Patient safety
- Training and mentoring
- Multidisciplinary team collaboration
- Problem identification
- Medical clinical procedures
- Basic life support for health care providers (BLS)
- Patient care assessment
- Care delivery
- HIPAA guidelines
- Risk management
- Electronic medical record software
- Patient relations
- Patient education and counseling
Timeline
RN Supervisor
Glen Haven Health and Rehabilitation
03.2025 - Current
Charge Nurse
Glen Haven Health and Rehabilitation
10.2021 - Current
Staff RN
DCH Northport Medical Center
06.2012 - 09.2021
Nursing
Bevill State Community College
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