Elizabeth Cook
Oceanside,CA
Summary
Detail-oriented cleaner with a strong background in deep cleaning and client communication. Committed to maintaining high cleanliness standards and delivering excellent customer service.
Overview
34
34
years of professional experience
Work History
Air B&B property cleaner
Denise Avanilla
Kona, HI
07.2020 - 08.2022
- Maintained high standards of cleanliness and organization in all assigned properties.
- Performed deep cleaning tasks in kitchens, bathrooms, and living areas.
- Sweeping and mopping floors, vacuuming carpets and upholstery, dusting surfaces and wiping down furniture.
- Managed time effectively to complete multiple cleaning projects each day.
- Communicated effectively with clients to understand specific cleaning needs.
- Trained new staff on cleaning techniques and company standards.
- Reporting any maintenance or repair issues to management for further action.
head lice removal
Head lice patrol self employeed
Oceanside, California
06.2016 - 05.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
Hairstylist
Kids Kuts Salon
Encinitas, California
02.1989 - 05.2000
- Provided age-appropriate haircuts in a welcoming atmosphere.
- Consulted with parents to understand and fulfill children's styling preferences.
- Built strong relationships with new clients, generating referrals from satisfied customers.
- Greeted customers and efficiently managed phone inquiries and appointment scheduling.
- Collaborated with team members to optimize salon operations.
Hairstylist
Bambinos hair salon
Del Mar, California
01.1991 - 03.1996
- Delivered age-appropriate haircuts for children, fostering a welcoming atmosphere.
- Consulted with parents to understand child's styling preferences.
- Ensured cleanliness and organization of styling stations and tools, enhancing safety and efficiency.
- Collaborated with team members to ensure smooth salon operations.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Coordinated appointment scheduling to streamline client flow and reduce wait times. of appointments throughout the day.
Education
High School Diploma -
Sylmar High School
Sylmar, CA06-1984
Skills
- Detailed sanitation
- Property maintenance
- Maintenance coordination
- Time management
- Employee training
- Client relations
- Customer support
Timeline
Air B&B property cleaner
Denise Avanilla
07.2020 - 08.2022
head lice removal
Head lice patrol self employeed
06.2016 - 05.2020
Hairstylist
Bambinos hair salon
01.1991 - 03.1996
Hairstylist
Kids Kuts Salon
02.1989 - 05.2000
High School Diploma -
Sylmar High School