Elizabeth Cooper
Ingleside,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Office Assistant/Data Entry Clerk
Ajilon Professional Staffing
09.2014 - 03.2015
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
Human Resources Department Assistant
Six Flags Great America
01.2012 - 05.2012
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Compiled employee records from individual departments to maintain central files.
- Participated in job fairs to recruit new talent.
Six Flags Great America Fright Fest Scare Actor
JPM Productions, Inc
09.1996 - 11.2008
- Worked with various special effects, fog, strobes and loud sounds.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
- Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors.
- Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.
- Teamed on clean up of set and location at end of performance to prepare for next performance.
- Applied special makeup to complement costume design for role in haunted woods entertainment event.
- Researched character types and delivered appropriate voice, gesture and physical presentation.
- Accustomed to attaching and using prosthetics and body props to enhance performance.
- Worked collaboratively with other actors to perform scenes and convey stories.
- Made necessary adjustments to acting, following guidance and requests from directors.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
- Kept in good physical shape to increase fitness and movability on set.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Learnt different styles and schools of acting to broaden work prospects.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
Call Center Operator
Addison Group
03.2007 - 08.2008
- Assisted customers by answering questions and responding to inquiries.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Attended telephone skills and program information training sessions to boost aptitude.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Boosted customer service satisfaction ratings through consistent quality control.
Museum Services Staff
Adler Planetarium And Astronomy Museum
09.2005 - 06.2006
- Coordinated museum tours and courses to share museum exhibition expertise with general public.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Royal Court Performer
Bristol Renaissance Faire
06.2003 - 09.2003
- Sang and danced with creative ensembles and troupes for dramatic and comedic performances.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock, and fear.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Engaged with audiences to create memorable experiences at live performances.
- Collaborated with other entertainers to create engaging acts.
- Implemented creative techniques to create unique performances.
- Utilized improvisation techniques to enhance shows.
Assistant Manager/ Sales Associate
Center Stage Costume Shop
04.2002 - 01.2003
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Help Desk Human Resources Assistant
College Of Lake County
03.1998 - 12.2000
- Answered and redirected incoming phone calls for office.
- Assisted students and visitors with questions, directions, and general school information.
Education
GED -
College of Lake County
Grayslake, ILSkills
- Client Information Databases
- Keyboard Entry
- Annual Evaluations
- Verify Data
- Multi-Line Phone Proficiency
- Client Correspondence
- Document Scanning
- Data Entry
- Strong Interpersonal Skills
- Email Communication
- Independent Worker
- Word Processing
- Filing
- Proofreading
- Correct Errors
- Mail Handling
- Grammar Understanding
- Error Identification
- Data Transcription
- Excellent Communication Skills
- Collecting Information
- Compile Information
Reading, writing, music, strong interest in history and psychology.
I am passionate about books. I usually average about two to three books a week. That certainly helps my organizational skills. I have collaborated on several editing projects with a novelist, Daniel Trump. As listed, I am an actor and have participated in both professional and community productions. I am also a singer, and have performed in several musicals.
I thoroughly enjoy learning about history, particularly local history. I try to go to museums when I have the time. I have a strong interest in psychology, which i hope to return to school to study, when circumstances permit.
Timeline
Office Assistant/Data Entry Clerk
Ajilon Professional Staffing
09.2014 - 03.2015
Human Resources Department Assistant
Six Flags Great America
01.2012 - 05.2012
Call Center Operator
Addison Group
03.2007 - 08.2008
Museum Services Staff
Adler Planetarium And Astronomy Museum
09.2005 - 06.2006
Royal Court Performer
Bristol Renaissance Faire
06.2003 - 09.2003
Assistant Manager/ Sales Associate
Center Stage Costume Shop
04.2002 - 01.2003
Help Desk Human Resources Assistant
College Of Lake County
03.1998 - 12.2000
Six Flags Great America Fright Fest Scare Actor
JPM Productions, Inc
09.1996 - 11.2008
GED -
College of Lake County
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