Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ELIZABETH PATIN HEBERT

LA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Operational Performance Coordinator I

Ensemble Health Partners
01.2022 - Current
  • Led cross-functional collaboration with operational leaders to update policies and procedures for compliance and efficiency
  • Developed and implemented standardized protocols for company policies and procedures, ensuring consistency and compliance across operations.
  • Automated payor updates and department tagging processes, improving operational efficiency
  • Managed Payor Updates Tool, ensuring accurate and companywide tracking of critical insurance updates
  • Designed and facilitated a comprehensive training course on payor updates, enhancing companywide understanding and driving system adoption
  • Contributed to development and optimization of Payor Updates Power BI Dashboard, enhancing data accessibility and reporting capabilities.
  • Provided consultation on risk management for Ensemble's contract with Experian
  • Administer Salesforce platform for user management and data integrity.
  • Collaborate with cross-functional teams to enhance system features.

Scheduling Specialist

Ensemble Health Partners
01.2021 - 01.2022
  • Scheduled and confirmed patient appointments, ensuring efficient coordination
  • Verified patient demographics and insurance information for pre-registration
  • Reviewed medical orders to ensure accuracy and proper documentation
  • Provided clear, helpful responses to patient inquiries regarding billing and procedures
  • Processed payments through OneSource with accuracy and compliance

Legal Secretary

Galloway Law Firm
01.2019 - 01.2021
  • Coordinated meetings, trial dates, and depositions, ensuring all events were accurately reflected on firm's master calendar
  • Coordinated scheduling of meetings, depositions, and court appearances.
  • Prepared legal briefs, pleadings, and other court documents accurately.
  • Collected and organized critical case-related details for attorneys, upholding confidentiality standards throughout
  • Managed legal documents and correspondence for attorneys and clients.

Care Coordinator

Chronic Disease Solutions
01.2017 - 01.2019
  • Scheduled patient appointments, coordinating availability with physicians to optimize workflow and reduce wait times
  • Ensured smooth daily operations by pre-organizing charts and making confirmation calls to enhance patient experience
  • Processed insurance verifications, pre-authorizations, and pre-determinations to facilitate timely patient access to care

Education

High School Diploma -

Rayne High School

Cosmetology -

Academy of Beauty
Louisiana

Skills

  • Expertise in healthcare software
  • Strong communication skills
  • Data handling and management
  • Compliance knowledge
  • Risk mitigation strategies
  • Optimization of processes
  • Proficient in Microsoft applications
  • Training and development facilitation
  • Collaboration and teamwork abilities
  • Problem-solving expertise
  • Critical thinking capabilities

Certification

  • Certified Revenue Cycle Representative, 01/01/22
  • Certified Specialist Business Intelligence, 01/01/24
  • Catalyst Leadership Training, 01/01/24

Timeline

Operational Performance Coordinator I

Ensemble Health Partners
01.2022 - Current

Scheduling Specialist

Ensemble Health Partners
01.2021 - 01.2022

Legal Secretary

Galloway Law Firm
01.2019 - 01.2021

Care Coordinator

Chronic Disease Solutions
01.2017 - 01.2019

High School Diploma -

Rayne High School

Cosmetology -

Academy of Beauty
ELIZABETH PATIN HEBERT