Elizabeth Cortes
Greenville,SC
Summary
Background includes administrative, financial, and customer service experience. Fluent in English and Spanish. Knowledgeable about retail business processes and requirements. Advanced skills in Word and Excel.
Overview
5
5
years of professional experience
Work History
Cash Office Associate
Hamricks
12.2022 - Current
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Streamlined cash management processes for increased efficiency and reduced discrepancies.
- Maintained accurate financial records with diligent data entry and documentation of transactions.
- Collaborated with team members to ensure timely completion of cashiering tasks, improving overall customer satisfaction.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Assisted in training new employees on cash office procedures, contributing to a more efficient work environment.
Cashier
Hamricks
07.2021 - 12.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted Spanish-speaking customers with any questions or concerns.
Bank Teller Intern
Greenville Federal Credit Union
07.2019 - 05.2020
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Assisted in reducing wait times for customers through effective queue management and timely service.
- Supported branch operations by accurately balancing cash drawer and maintaining transaction records daily.
Education
Associate of Science - Business Management
Greenville Technical College
Greenville, SC12.2024
High School Diploma -
Greenville Senior High School Academy
Greenville, SC06.2021
Skills
- Transaction Management
- Cash Handling
- Office Administration
- Balance Reconciliations
- Product Knowledge
- Excellent Communication
- Bilingual
Timeline
Cash Office Associate
Hamricks
12.2022 - Current
Cashier
Hamricks
07.2021 - 12.2022
Bank Teller Intern
Greenville Federal Credit Union
07.2019 - 05.2020
Associate of Science - Business Management
Greenville Technical College
High School Diploma -
Greenville Senior High School Academy
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