Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Cortes

New Milford,CT

Summary

Compassionate Certified Nursing Assistant dedicated to serving patient medical and personal needs while delivering high-quality care to diverse individuals. Fostered patient safety and satisfaction through exceptional bedside manner and effective documentation. Contributed to positive customer experiences and team objectives with strong communication skills and proactive attitude.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Certified Nursing Assistant

Maplewood Assisted Living
Danbury, CT
12.2025 - Current
  • Assisted residents with daily living activities and personal hygiene.
  • Maintained a clean and safe environment for residents.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Documented patient care activities in electronic health records.

Team Lead Sales Associate

Walmart
New Milford
01.2023 - 12.2025
  • Led team in delivering exceptional customer service and support.
  • Provided leadership, guidance, and direction to team members.
  • Collaborated with management to implement promotional strategies and initiatives.
  • Greeted and assisted customers to foster positive experiences.
  • Ensured merchandise displays were organized and appealing to customers.
  • Performed daily spot checks of store shelves to ensure proper product placement.

Education

Certified Medical Assistant - CNA

Connecticut Health Career Institute
04.2025 - 05.2025

Lakeland Senior High School
Shrub Oak, NY

Skills

  • Patient care
  • Dementia and Alzheimer's care
  • HIPAA compliance
  • Compassionate caregiver
  • Safety protocols
  • Customer service management
  • Team leadership
  • Communication skills

Languages

English
Professional
Spanish
Professional

Timeline

Certified Nursing Assistant

Maplewood Assisted Living
12.2025 - Current

Certified Medical Assistant - CNA

Connecticut Health Career Institute
04.2025 - 05.2025

Team Lead Sales Associate

Walmart
01.2023 - 12.2025

Lakeland Senior High School
Elizabeth Cortes