Elizabeth Courtright
New Caney,Texas
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Efficient Order Entry Manager known for high productivity and ability to complete tasks swiftly. Possess specialized skills in data accuracy, process optimization, and customer relationship management. Excel in communication, problem-solving, and time management, ensuring seamless order processing operations.
Overview
16
16
years of professional experience
Work History
Business Processing Order Entry
American Financial & Automotive Services Inc.
1790 Hughes Landing Blvd. Suite 700, Texas
11.2011 - Current
- Analyzed customer orders and ensured accuracy in order entry.
- Created and maintained detailed records of all incoming orders.
- Resolved customer complaints in a timely manner.
- Coordinated with other departments to ensure successful order fulfillment.
- Ensured compliance with company standards related to order entry processes.
- Provided training and guidance to new employees on order entry procedures.
- Assisted customers with questions about their orders or products available for purchase.
Gap Customer Representative
AFAS/Assurant Automotive
The Woodlands, Texas
11.2011 - Current
- Responded to customer inquiries via phone, email and chat.
- Provided product and service information to customers.
- Maintained customer records in company database.
- Resolved customer complaints promptly and efficiently.
- Processed orders, forms and applications accurately.
- Monitored customer accounts for changes or updates.
- Demonstrated strong problem solving skills in addressing customer issues.
- Developed positive relationships with customers through friendly interactions.
Sr. Administrative Assistant
ABB Inc.
3700 W. Sam Houston Parkway S, Houston
03.2009 - 11.2011
- Organized and maintained detailed office filing systems.
- Provided administrative support to senior management team.
- Created and distributed documents, reports, presentations, and correspondence.
- Coordinated travel arrangements for executive staff members.
Education
High School Diploma -
Los Altos High School
California06-1980
Some College (No Degree) - Network And System Administration
Lone Star College
The Woodlands, TexasSkills
- Workflow Optimization
- Sales Support
- Strong leadership
- Business operations management
- Workflow Planning
- Report and document preparation
- Data retrieval systems
- Training and coaching
- Office Administration
- Contract monitoring
- Office inventory oversight
- Scheduling and calendar management
Timeline
Business Processing Order Entry
American Financial & Automotive Services Inc.
11.2011 - Current
Gap Customer Representative
AFAS/Assurant Automotive
11.2011 - Current
Sr. Administrative Assistant
ABB Inc.
03.2009 - 11.2011
High School Diploma -
Los Altos High School
Some College (No Degree) - Network And System Administration
Lone Star College
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