Handled customer inquiries regarding insurance policy coverage details and payment status updates. Help the customer with appeals, and finding doctors. Find resources when in low income. Explain the billing statements and their definition.
Medical Assistant
Pediatrix
Phoenix, AZ
10.2014 - 02.2021
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Education
Diploma - Medical Assistant
Arizona College of Nursing
Phoenix, AZ
04-2014
Some College (No Degree) - Accounting
Maricopa Community Colleges, Phoenix College
Phoenix, AZ
High School Diploma -
Trevor G Brown
Phoenix
05-1999
Skills
Claims processing
Effective communication, fluent in Spanish and English