Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Crawford

Jacksonville,FL

Summary

Seasoned CAM bringing proven skills in negotiating, preparing and finalizing agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.

Overview

15
15
years of professional experience

Work History

Community Association Manager

Elim Services, Inc.
02.2019 - Current
  • Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
  • Enforced compliance with community regulations and guidelines.
  • Developed and adhered to community budgetary restrictions in collaboration with board of directors.
  • Secured pool and fitness facility maintenance, landscaping and waste removal.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Kept properties in compliance with local, state and federal regulations.
  • Communicated effectively with owners, residents, and on-site associates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Generated professional networks by engaging in professional, industry and government organizations.

Office / Accounting Manager

Elim Services, Inc.
02.2019 - 05.2023
  • Managed journal entries, collection efforts, reconciliations, and payroll processing.
  • Supported change management by addressing impacts of new accounting policies, financial statement initiatives, and non-standard transactions.
  • Implemented budget and expense controls and financial policies by analyzing income and expenditures.
  • Bolstered revenues by creating codes for accounting tasks, cost estimation, and revenue generation.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Managed office operations while scheduling appointments for department managers.
  • Reported to senior management on organizational performance and progress toward goals.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Created reports, presentations and other materials for executive staff.
  • Negotiated and executed contracts on behalf of department.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Lead Manager

Growing Essentials Preschool
01.2008 - 06.2018
  • Delegated high volumes of work to empower team, build trust, and assist with professional development.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Set overall vision and provided team leadership.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.

Education

High School Diploma -

Spaulding High School
Barre, VT
06.2006

Skills

  • Employee Motivation and Guidance
  • Proposal Development
  • Complex Problem-Solving
  • Social Perceptiveness
  • Creative and Adaptable
  • Construction Project Oversight
  • QuickBooks
  • Board of Directors Support
  • Community Resident Safety
  • Collect Payments
  • HOA Oversight
  • Staff Coordination
  • Insurance Coordination
  • Monthly Fee and Payment Collection
  • Inspect Buildings
  • Disturbance Handling
  • Tenant Eligibility Determination
  • Operating Cost Tracking
  • Emergency Response
  • Contractor Supervision
  • Community Association Support
  • Critical Thinking
  • Vendor Relationship Development
  • Oversee Maintenance
  • Community Guidelines Enforcement
  • Security Deposit Refunds
  • Microsoft Office
  • Budget Planning
  • Capital Projects Management
  • Grounds and Facility Inspection
  • Board Relations

Timeline

Community Association Manager

Elim Services, Inc.
02.2019 - Current

Office / Accounting Manager

Elim Services, Inc.
02.2019 - 05.2023

Lead Manager

Growing Essentials Preschool
01.2008 - 06.2018

High School Diploma -

Spaulding High School

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Elizabeth Crawford