ELIZABETH CRISS
Valdosta
Summary
Compassionate and highly competent Registered Nurse with 18 years of clinical nursing experience. Dedicated to providing high-quality patient care using evidence-based practices and applying core disease management principles to improve treatment outcomes. Skilled in the implementation and execution of clinical standards in the Behavioral Health patient population.
Overview
11
11
years of professional experience
Work History
RN Charge Nurse
Greenleaf Behavioral Health Hospital
06.2024 - Current
- Delivered compassionate care to patients with behavioral health disorders, ensuring safety and comfort.
- Collaborated with interdisciplinary teams to develop and implement individualized treatment plans.
- Monitored patient vital signs and mental status, documenting changes accurately in electronic health records.
- Trained and mentored new nursing staff on best practices in behavioral health care protocols.
- Led crisis intervention strategies, de-escalating high-stress situations while maintaining patient dignity.
- Conducted comprehensive assessments to evaluate patient needs and tailor interventions accordingly.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed care from admission to discharge.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Monitored patient reactions to drugs and carefully documented findings.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Supervised nursing staff, ensuring compliance with policies and quality care standards.
Behavioral Health Case Manager / Care Facilitator
Moody Air Force Base
01.2022 - 05.2024
- As a Behavioral Health Case Manager, I provided clinical care coordination and disease management to patients with a variety of behavioral health conditions. I monitored and facilitated the care and adherence to treatments of the patients in an Outpatient mental health setting. I established a plan of care in collaboration with the patient, family, and community health care providers, that ensured the patient received the care and treatment necessary to meet their individual needs. I educated patients on disease management and advocated for the community resources to assist them in their daily lives.
- Coordinated multidisciplinary team meetings to ensure integrated service delivery for clients.
- Educated clients and families on mental health resources, coping strategies, and self-advocacy techniques.
- Demonstrated cultural competency by working effectively with clients from diverse backgrounds and adapting treatment approaches to meet their unique needs.
- Maintained detailed documentation of client progress, facilitating seamless transitions between providers when necessary.
- Maintained strict confidentiality in accordance with HIPAA guidelines, ensuring client privacy and fostering trust throughout the therapeutic process.
- Provided crisis intervention services promptly, minimizing risk factors and ensuring safety for all parties involved.
- Educated families on coping strategies and supportive techniques to enhance their ability to manage challenging behaviors at home effectively.
- Recorded patient progress and treatment recommendations to be shared with medical providers, psychiatric consultants and other treating providers.
- Improved client satisfaction through consistent communication, progress monitoring, and timely intervention adjustments.
- Managed over 250 patients while monitoring and evaluating care plans.
- Established positive rapport with clients to foster trust and promote engagement in their treatment process.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Stayed current on mental health research to follow new developments and research in mental health field.
- Documented activities and progress in electronic medical record per defined policy and procedures.
- Enhanced patient satisfaction by providing empathetic support and addressing concerns promptly.
- Answered incoming calls, scheduled appointments and filed medical records.
- Provided excellent customer service to patients and medical staff.
Behavioral Health Staff/Charge Nurse
Legacy Behavioral Health Center
03.2014 - 11.2022
- As a charge nurse, I was responsible for conducting patient evaluations for admission to the Behavioral Crisis Center. I monitored patients through their treatment for Alcohol/Substance detox and provided high-quality patient care to achieve the goal of mental stabilization prior to discharge. I collaborated with providers such as the Psychiatrist and APRN-NP to initiate and carry out medical treatment plans. I administered meds, assessed vital signs, evaluated changes in moods/affects of the patients, assisted with de-escalation of agitated patients, and worked with community resources to provide further services for patients after discharge.
- Supervised nursing staff to ensure high-quality patient care and adherence to safety protocols.
- Developed and implemented individualized care plans for diverse patient populations.
- Monitored patient progress, adjusting treatment plans based on clinical assessments and feedback.
- Trained new nursing staff on best practices in behavioral health management and emergency response procedures.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Bachelor of Science - Nursing
Valdosta State College
Valdosta, Georgia01.1995
Bachelor of Science - Biology
Valdosta State College
Valdosta, Georgia01.1992
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Medication administration
- Patient monitoring
- Physical assessments
- Staff supervision
- Nursing staff leadership
- Infection control measures
- Professional bedside manner
- HIPAA education
- EMR / EHR
- Complex Problem-solving
- High level of autonomy
Certification
- GA License - Expires 01/2026
- BLS - Expires 10/2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Work-life balanceHealthcare benefitsTimeline
RN Charge Nurse
Greenleaf Behavioral Health Hospital
06.2024 - Current
Behavioral Health Case Manager / Care Facilitator
Moody Air Force Base
01.2022 - 05.2024
Behavioral Health Staff/Charge Nurse
Legacy Behavioral Health Center
03.2014 - 11.2022
Bachelor of Science - Biology
Valdosta State College
Bachelor of Science - Nursing
Valdosta State College
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