Elizabeth Crownover

Experienced in overseeing finishing room operations with a focus on safety, quality, and productivity. Skilled in team supervision, workflow coordination, employee training, and quality control. Strong collaborator with cross-functional teams, committed to continuous improvement and maintaining an organized, efficient work environment.

• Supervision of the day-to-day operations in the Finishing Room to ensure safety, quality, and productivity standards are met.
• Delegation - Assigns tasks and monitor employee performance to maintain efficient workflow and meet production target's.
• Leadership - Trains and mentors FR OA's on proper procedures, equipment operation, and safety protocols. Including team in some Supervision tasks to expose them to various levels of leadership.
• Quality Control - Inspects finished product for quality assurance and ensure compliance with company specifications and customer requirements.
• Collaboration - Coordinates with engineering, quality and maintenance teams to resolve issues and minimize downtime.
• Upholds Organizational Standards - Enforces company policies and promote a safe and organized work environment.
• Lean Culture Enthusiast- Listens to team suggestions for opportunities for process improvement and supports continuous improvement initiatives. In the process of maximizing flow within FR - FIFO system being integrated currently and OA movement being assessed for greater optimization.
• Communication - Conducts regular team meetings to communicate goals, expectations, and updates. Developed and Implemented TDM Board for FR Department to aid in communication of relevant metrics we impact.

As a Production Supervisor of Xray within the NDTE Division, I am responsible for overseeing the safe and efficient testing of company products, ensuring that all quality and productivity requirements are met in a cost-effective manner. My role involves supervising hourly employees, ensuring adherence to process control procedures, and maintaining a safe work environment, with a strong focus on accident prevention and compliance with legal requirements.

• Quality and Productivity: I ensure that the manufacturing process complies with operating instructions and quality control standards, focusing on producing high-quality products with minimal scrap or rework. I work to meet or exceed customer specifications.
• Safety: I am responsible for safety in my area of supervision, ensuring that company safety policies are enforced and employees are properly trained in safety procedures. I emphasize good housekeeping practices to maintain a safe work environment.
• Production Planning: I plan, organize, and supervise shift operations according to production schedules, aiming to meet or exceed target earned hours and budget criteria.
• Employee Development: I train and involve employees in improving departmental efficiency, productivity, quality, safety, cooperation, and morale. I work with employees to resolve grievances, provide feedback on performance, and conduct formal performance appraisals.
• Staffing and Equipment: I maintain adequate staffing levels to meet production schedules, interview and hire qualified candidates, and ensure that employees have the necessary equipment and supplies to complete their tasks effectively.
• Compliance and Documentation: I ensure compliance with company policies and legal requirements and maintain accurate documentation related to safety, quality, and employee performance.

Overall, my role as a Production Supervisor is to create a safe and productive work environment, leading a team to meet production targets while fostering a culture of safety, quality, and continuous improvement. I collaborate with management and other departments to ensure smooth operations and drive overall company success.

Devised processes to boost long-term business success and increase profit levels. Tracked trends and suggested enhancements to both challenge and refine the company's product offerings. Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. I oversaw the company's social media presence and aligned posts to include branding and trending ideas. Managed banking reconciliations and monthly balance sheet statements. Created and maintained financial databases for data entry, tracking, and reporting.

As the Sales Administration Supervisor, I served as the primary point of contact for the Sales Operations team, Accounting, Finance, and other key departments within the organization. I supervised the Sales Administration team, ensuring they effectively support the FLAG Sales Team and FLAG Customers with rebate and co-op setup and payments, price loading and maintenance, and master data management.

I was responsible for ensuring the Sales Operations team coordinates with other zones to establish appropriate pricing and discounts, providing complete and accurate customer incentive programs, and administering timely sales communications to internal and external customers. Additionally, I oversaw the accuracy of net pricing and supported the approval process of prices, discounts, and sales promotions, ensuring that all data was provided to the master data specialist for entry.

Key responsibilities included:

• Acting as the primary liaison between the Sales Operations team and other key departments, including Accounting and Finance.
• Supervising the Sales Administration team to ensure efficient support for the FLAG Sales Team and FLAG Customers, focusing on rebate and co-op setup, price loading, and master data management.
• Coordinating with other zones to establish correct pricing and discounts, ensuring accurate customer incentive programs, and maintaining effective communication with internal and external stakeholders.
• Overseeing the accuracy of net pricing, supporting the approval process for prices, discounts, and sales promotions, and ensuring accurate data entry by the master data specialist.
• Reviewing and approving rebate and co-op payments to customers on an expedited timeline to maintain customer satisfaction and meet organizational goals.

Overall, my role involves ensuring seamless coordination across various departments, providing effective leadership to the Sales Administration team, and ensuring accurate and timely processing of pricing, rebates, and co-op payments.

As a Continuous Improvement Coordinator, I spearheaded initiatives to drive lean manufacturing and continuous improvement across the production environment. My responsibilities included coordinating kaizen events, overseeing the implementation of lean strategies, and developing training programs to ensure the adoption of continuous improvement principles throughout the organization.

Key achievements and responsibilities included:

• Coordinated and led 14 kaizen events and 9 Point Kaizens in 2017-2018, focusing on flow improvement and pull initiatives.
• Formed and led the 5S Committee to design, train, and implement a 5S auditing system, which improved plant safety, organization, and housekeeping practices.
• Facilitated an event for the 3-year Future State Design of the Finish Value Stream, integrating the FWIP, Assembly, Packaging, and Shipping areas to optimize flow and efficiency.
• Led a team to develop an Electronic Kanban system for inventory management, utilizing a pull system, resulting in an 85% reduction in part outages over a 4-month period.
• Collaborated with disciplinary leaders to determine annual operational targets and outline necessary quality improvements.
• Managed the development and implementation of lean and continuous improvement initiatives across the production environment, ensuring alignment with company goals and objectives.
• Championed new Lean strategies, frameworks, and project elements to drive multidisciplinary growth and comprehensive process overhaul.
• Developed and implemented Continuous Improvement/Lean production training programs for onsite teams to ensure consistent application and continuous learning.

Overall, my role involved leading and supporting teams in achieving operational excellence through lean practices, coordinating kaizen events, and ensuring continuous improvement across all levels of the organization. I focused on promoting safety, efficiency, and a culture of continuous improvement through effective communication, collaboration, and training.

As a Continuous Improvement Specialist, my role centered on driving operational efficiency through cross-functional projects and process optimization. I facilitated projects to analyze and design workflows, leading problem-solving teams to streamline processes and deliver measurable business improvements.

Key responsibilities and achievements included:

• Facilitated cross-functional projects to analyze and design sequences of operations and workflow, focusing on improving execution and efficiency.
• Mobilized problem-solving teams and supporting groups to drive process improvements and streamline operations.
• Interfaced with other departments to identify opportunities for improvement, resulting in high-quality and productive processes.
• Conducted studies on cost control, cost reduction, inventory control, and production record systems to find areas for potential savings.
• Executed continuous improvement programs, employing lean tools and methodologies to drive operational excellence.
• Evaluated current processes to develop improvement plans, ensuring that the organization stayed on track with its continuous improvement goals.

Overall, my role as a Continuous Improvement Specialist involved coordinating projects across departments to identify and implement opportunities for process improvement, cost reduction, and enhanced productivity. I leveraged lean principles and problem-solving methodologies to optimize workflows and ensure high-quality outcomes.