Elizabeth Cruz
Winter Garden,Fl
Summary
Twenty-year New York City Police Department veteran, who has served in various positions and Bureaus within the department. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
School Security Guard
Orange County Public Schools
2023.08 - Current
- Protect the safety of students and employees within school premises, monitor and verify those entering school premises and reason for visit
- Notified police, fire department and emergency services of on-campus incidents.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Assist School Resources Officers with maintaining order and vigilance throughout school.
Lieutenant – Commanding Officer
New York City Police Department
2018.01 - 2022.05
- Responsible for overseeing uniformed NYPD members to ensure that they adhere to the rules and regulations of members on sick, limited or restricted duty status as directed by the NYPD’s patrol guide, HIPPA and the City of New York
- Responsible for overseeing and working directly with NYPD Surgeons in order to propose the best medical plan necessary for the Uniformed Members of Service’s well-being
- Review of members of Service sick history for pattern of malingering, review of all Line of Duty incidents to ensure NYPD is not billed incorrectly for incidents not falling under the Line of Duty parameters
- Ensure the medical clinic has all necessary supplies in order to operate efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Administrative Lieutenant
New York City Police Department
2016.01 - 2018.01
- Responsible for the supervision of both uniform and civilian precinct personnel, prepared written instructions for all members assigned to the precinct
- Prepared daily working schedules so that all platoons had enough personnel working.
- Coordinated office events, seminars and meetings for staff and clients.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Supervised bi-weekly payroll for all Members of Service working within precinct
- Built and managed processes for tracking and monitoring department performance.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Investigative Sergeant
New York City Police Department
2011.01 - 2016.01
- Responsible for the investigation of complaints made against all members of the service, prepared detailed investigative reports and made determinations regarding outcomes of complaints.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Proven ability to develop and implement creative solutions to complex problems.
Education
Bachelor of Science - Criminal Justice
St. John’s University
Queens, NY05.2002
Skills
- Computer knowledge of Microsoft Officer applications, Outlook, Word, Excel, and PowerPoint for PC
- CPR Qualified, HIPPA trained, OSHA certified
- Qualified in Crisis Intervention, Active Shooter, Hostile Surveillance Detection, Disorder Control, Cohort and Law Enforcement Rapid Response.
- Student Supervision, CCTV Monitoring, Crisis Management, Security Protocols, Surveillance techniques, Traffic Control
- Public Safety, Threat Assessment, Policy Enforcement, Incident Reporting
- Campus patrol, NARCAN administration,Active shooter response, Criminal apprehension, Verbal and written communication
- Documentation And Reporting, Conflict Resolution
Professional Highlights
- Completed a 20-year career with the NYPD, Promoted to the Rank of Sergeant in December of 2010, Promoted to Lieutenant in September of 2016
- Performed the duties of a patrol officer handling request for service through 911 calls and on the street request. Upon promotion to Sergeant, was responsible for patrol operations within the precinct and supervision of squad personnel
- Project Manager for various personnel-based database, including members’ personnel data, employment history, sick reports, civilian complaints, disciplinary history and education.
References
References and Supporting Documentation Furnished Upon Request
Languages
Spanish
Professional Working
Timeline
School Security Guard
Orange County Public Schools
2023.08 - Current
Lieutenant – Commanding Officer
New York City Police Department
2018.01 - 2022.05
Administrative Lieutenant
New York City Police Department
2016.01 - 2018.01
Investigative Sergeant
New York City Police Department
2011.01 - 2016.01
Bachelor of Science - Criminal Justice
St. John’s University
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