Accomplished assistant manager at RISE at Our Place, adept in staff management and policy improvement. Demonstrated expertise in computer skills and team motivation, significantly enhancing operational efficiency. Proven track record in fostering collaboration and problem-solving, ensuring a safe and supportive environment for both colleagues and guests.
● Provides guidance, mentorship, and coaching to GSA colleagues on Our Place operations,
guidelines, and policies.
● Assists managers and directors in performance evaluations and administering corrective
coaching for GSA colleagues.
● Collaborates with GSA Mentors to help identify struggling guests and GSA colleagues and
provides those individuals with additional support and guidance.
● Participates in Team Leadership meetings and supports the implementation of new or updated
policies and procedures.
● Maintain strict confidentiality of all guest information except for instances mandated by law. In
such cases, follow agency protocol for reporting and response.
● Onboard new RISE colleagues and provide training during their probationary period.
● Maintain a safe and welcoming environment while contributing to the wellbeing of the adults and children in the homes.
● Adhere to the policies and procedures of the Reno Initiative for Shelter and Equality and Washoe
County HSA in accordance with our values.
● Take a turn in rotation with the On-Call Supervisor line.
Peer Support Specialist