Elizabeth D'Anna
Gasport,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Office Administrator / SAA
FedEx Express
Buffalo, NY
01.2017 - Current
- Performed diverse secretarial and administrative duties for Senior Manager involving high-level contacts and exposure to sensitive information necessitating considerable use of tact, diplomacy, discretion and judgment.
- Prioritized mail, telephone calls and composed correspondence for Senior Manager's review and/or action.
- Performed advanced level of administrative functions in support of location management and hourly employees.
- Coordinated communications, financial processing, recordkeeping, and other administrative functions. to ensure efficient daily office operations.
- Coordinated travel arrangements and meetings and provided any necessary materials for various appointments.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Managed scheduling and logistics for internal meetings and events, optimizing resource allocation.
Education
High School Diploma -
Kenmore West Senior High School
Kenmore, NYSkills
- Effective verbal communication
- Report preparation
- Schedule and calendar management
- Expense reporting
- Meeting coordination and travel coordination
- Teamwork and collaboration
- Decision-making
- Goal setting
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Phone and email etiquette
- Microsoft Office Suite
- Documentation and recordkeeping
Accomplishments
- Member of QDM team during implementation of BLADE initiative in the development of international procedures company wide. Interacted with executive levels of management to achieve goals. BLADE Team received the 2019 Silver Cup QDM Award.
- Member of QAT International Team S50 O50 Top Shipper identifying areas of improvement in processing international shipments effectively. Worked with international colleagues to achieve successes.
Timeline
Office Administrator / SAA
FedEx Express
01.2017 - Current
High School Diploma -
Kenmore West Senior High School