Elizabeth Davey
Dunsmuir,CA
Summary
I love being of service to Humanity, from all walks of life. I am a driven leader with strong problem-solving and customer service skills, dedicated to providing the highest level of quality to customers and creating an uplifting work environment for my team. I believe true success leaves no one behind.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Health CNA/Housekeeper
Self Employed Services
06.2017 - Current
- Work effectively, both with a team and individually.
- Assist with feeding and monitored intake to help patients achieve nutritional objectives.
- Uphold infection control and prevention policies across different patient-facing areas.
- Check patients' vitals, such as temperature, blood pressure, and blood sugar levels.
- Maintain accurate records of patients' progress, appointments, and medications for efficient care coordination among healthcare providers.
- Utilize therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patients.
Fine Dining Server
Sage Restaurant
04.2023 - 03.2024
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Managed reservations efficiently, optimizing seating arrangements for maximum capacity utilization during peak times.
- Curated ambiance in real time, catered to customer preference.
Ballet Teacher
Allegro Dance Studio
09.2018 - 06.2020
- Taught ages 5-50+ in Ballet, Acro, Hip-Hop, and Floor Barre techniques
- Established strong relationships with parents and students, communicating regularly about students' progress and ways to support their continued growth outside of class.
- Provided constructive corrections to encourage students to learn steps and improve health, technique, and love of the art.
Student Life Counselor
United Health Services & Echo Springs
02.2014 - 06.2020
- Assisted in program development for improved student life experiences, resulting in increased participation rates.
- Assisted students in developing effective problem-solving skills, fostering greater self-reliance and confidence.
- Provided one-on-one counseling to address students' personal, academic, and social challenges, promoting overall wellbeing.
- Coordinated with other counselors to create comprehensive support services addressing various aspects of student life challenges.
FOH Manager
Ivano's del Lago Ristorante
08.2015 - 06.2019
- Turned Restaurant sales around from red zone to highest profit margin to date.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Elevated team performance with creative recruiting, regular training sessions, addressing areas of improvement and promoting best practices.
Shift Supervisor
Starbucks Coffee Company
09.2012 - 03.2014
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and helping to develop leaders from within.
- Conducted performance reviews with Manager each quarter, offering praise and recommendations for improvement.
- Actively participated in promotional events aimed at increasing brand visibility within the community, resulting in higher foot traffic volume.
- Helped store management meet standards of service and quality in daily operations.
Americorp Volunteer
Camphill Village USA, Inc.
05.2008 - 07.2009
- Lived and worked in a community for mentally disabled persons.
- Guided disabled residents through day to day activities.
- Cooked 6 days per week for 12-15 people.
- Facilitated effective communication between household members, fostering a positive living atmosphere.
- Managed inventory of household supplies by monitoring usage patterns and restocking items as needed.
Education
Associate of Arts - Eurythmy & Anthroposophy
The American Eurythmy School
Weed, CA2023
Skills
- Complaint resolution
- Coaching and Mentoring
- Organization and prioritization
- Recruitment
- Relationship Building
- Customer-Oriented
- Team Management
- Employee Retention
- Shift Management
- Inventory control and record keeping
- Workflow Planning
References
Available upon request
Certification
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
- Certified Curative Educator
- Certified Life Coach
Timeline
Fine Dining Server
Sage Restaurant
04.2023 - 03.2024
Ballet Teacher
Allegro Dance Studio
09.2018 - 06.2020
Home Health CNA/Housekeeper
Self Employed Services
06.2017 - Current
FOH Manager
Ivano's del Lago Ristorante
08.2015 - 06.2019
Student Life Counselor
United Health Services & Echo Springs
02.2014 - 06.2020
Shift Supervisor
Starbucks Coffee Company
09.2012 - 03.2014
Americorp Volunteer
Camphill Village USA, Inc.
05.2008 - 07.2009
Associate of Arts - Eurythmy & Anthroposophy
The American Eurythmy School
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