Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in patient flow, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Personal Caregiver
Father With Leukemia And 103 Year Old Grandmother
07.2020 - 08.2022
Maintained clean, safe, and well-organized patient environment.
Provided safe mobility support to help patients move around personal and public spaces.
Monitored client vital signs, administered medications, and tracked behaviors to keep primary doctor and Oncologist well-informed.
Assisted patients with physical therapy exercises to maintain and improve strength, flexibility and balance.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Hospital Manager
VetnCare Disney Pet Hospital
09.2019 - 07.2020
Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
Ensured excellent customer service.
Established work schedules and assignments for staff, taking into account patient workload.
Evaluated patient care and initiated procedural changes for increased benefit.
Established and maintained effective communication with staff, doctors and clients to promote high quality patient care.
Designed and introduced leadership development, coaching and team management model, resulting in increased hospital morale.
Child Caregiver
Daughter Whom Had Leukemia
03.2017 - 08.2019
Assisted nurses with IV lines and pumps, administered medications, medical procedures, recovery post surgeries, chemo port, dialysis machine, chest radiographs, ventilator suctioning, oxygen tube, and nasal feeding tube.
Monitored vitals every 4 hours and reported to nurses.
Contributed to morning rounds with doctors.
Advocated for mental health and pain control.
Kept hospital room sanitized and stocked for nurses.
Active role in physical therapy, grooming, bathing, toileting, and wound care.
Hospital Manager
VCA Monte Vista Animal Hospital
06.2013 - 02.2019
Reviewed work procedures and operational problems to determine ways to improve service, performance and safety.
Active part of team, leading by example, and supporting team when short staffed.
Focused on outstanding customer service.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Ordered all pharmacy supplies and kept check on inventory levels.
Established and maintained effective communication with staff, doctors, and patients to promote high quality patient care.
Monitored expenses to suggest cost-effective alternatives, increasing hospital profit by 30%.
Registered Veterinary Technician
VCA Monte Vista Animal Hospital
06.2008 - 06.2013
Performed lab work, radiology, urinalysis, anesthesia, dentals, vaccinations, sterilizing of surgical packs, and filling prescriptions.
Prep patients for surgery, assisted doctors, and monitored recovery.
Responsible for hospital flow of appointments and procedures.
Responsible for all drug logs and reporting of CURES.
Education
Bachelor of Science - Biology
San Jose State University
San Jose, CA
06.2003
Skills
Medical Terminology
Clear Communication
Rooming patients in timely manner
Patient Scheduling
Injection Administration
Electronic Health Records
Obtaining Medical Histories and Vitals
Medication Reconciliation
Multi-Line Telephone System Operation
Medical Billing and Coding
Inventory and Supply Management
Greets patients with a warm smile
Certification
CMA - Certified Medical Assistant #6918 June 2023
CPR Certified through American Heart Association March 2023
Registered Veterinary Technician #6580 October 2004
Caregiver for Grandmother and Father at My Grandmother And Father Who Live With MeCaregiver for Grandmother and Father at My Grandmother And Father Who Live With Me