Elizabeth Davila
Coldspring,TX
Summary
Dynamic and skilled cosmetologist with experience at Supercuts, excelling in client consultations and precision haircuts. Proven ability to lead teams and enhance customer satisfaction, resulting in a 20% increase in repeat business. Adept at appointment scheduling and maintaining organized workstations, ensuring a seamless client experience. Licensed in [State] with strong social and administrative skills.
Developed essential administrative support skills in dynamic office environment. Proficient in managing schedules, coordinating meetings, and handling various administrative tasks with precision. Aiming to transition into new field, leveraging strong organizational and communication abilities for impactful contributions.
Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations. Strong understanding of financial reconciliation and adherence to company policies and procedures.
Overview
18
18
years of professional experience
Work History
Homemaker
No Employer
12.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Hair Stylist
Supercuts
05.2012 - 12.2017
- Performed haircuts, trims, and styling according to client preferences.
- Offered consultations to understand clients' hair needs and recommended suitable styles.
- Provided hair coloring services, including highlights and full color applications.
- Maintained a clean and organized workstation to ensure a pleasant environment.
- Stayed up to date on current hair trends and techniques for continuous improvement.
- Built rapport with clients to encourage repeat visits and referrals.
- Performed administrative tasks such as completing transactions on the computerized register, close-out procedures, inventory and light housekeeping duties.
Hairstylist
Sport Clips
06.2015 - 03.2016
- Provided exceptional customer service by assessing client needs and recommending suitable hairstyles.
- Executed precision haircuts and styling techniques in a fast-paced environment.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety standards and a pleasant environment.
- Assisted in training new stylists on company policies and service standards.
- Performed administrative tasks such as completing transactions on the computerized register, close-out procedures, inventory and light housekeeping duties.
Administrator
J.A.G.R Construction Co.
01.2014 - 03.2016
- Managing calendars and scheduling meetings and appointments
- Organized and maintained paper and digital files
- Managed office supplies inventory, ensuring availability and cost-effectiveness.
- Assisted in maintaining accurate records using company databases and software systems.
- Created and sent proposals, and invoices to clients and customers.
- Monitored customer accounts for overdue payments and contact customers to request payment.
- Posted received payments to customer accounts and investigated/resolved any discrepancies.
- Maintained accurate and up-to-date customer and financial records.
- Served as a point of contact for customer inquiries and resolve billing issues in a professional manner.
- Prepared financial reports, such as aging reports, to summarize accounts receivable status.
Receptionist
Supercuts
05.2011 - 05.2012
- Warmly welcomed clients, and made them feel comfortable.
- Answered calls and responded to inquiries.
- Answered questions about services, products, pricing, and promotions.
- Addressed complaints and resolved issues professionally.
- Scheduled, confirmed, and cancelled appointments using digital systems or appointment books.
- Greeted clients upon arrival and processed them at the end of their service.
- Updated client information and maintained accurate records.
- Handled cash, credit card transactions, and issued receipts.
- Cleanliness: Kept the reception area tidy, stocked, and organized.
- Notified stylists of arrivals and assisted with administrative tasks.
- Monitored products, towels, and other supplies.
- Assisted in seasonal and all year round promotions.
Cashier and Cook
Pizza Inn
05.2008 - 05.2011
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash, credit, and electronic payments while ensuring compliance with company policies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance the dining experience.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Collaborated with team members to ensure smooth operations during peak hours.
- Implemented best practices for cash handling to minimize discrepancies and errors.
- Trained new employees on register procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Accounting
Lonestar College of North Harris
Houston, TXSkills
- Ready to Learn
- Bilingual
- Accounting Skills
- Data Entry Skills
- Administration Skills
- Appointment scheduling
- Social Skills
- Texas licensed cosmetologist
- Men and women haircuts
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Homemaker
No Employer
12.2017 - Current
Hairstylist
Sport Clips
06.2015 - 03.2016
Administrator
J.A.G.R Construction Co.
01.2014 - 03.2016
Hair Stylist
Supercuts
05.2012 - 12.2017
Receptionist
Supercuts
05.2011 - 05.2012
Cashier and Cook
Pizza Inn
05.2008 - 05.2011
No Degree - Accounting
Lonestar College of North Harris