Elizabeth Davis
Pensacola
Summary
- At Touchstone Imaging Pensacola, I led the medical front office, enhancing team productivity and customer satisfaction through effective leadership and problem-solving.
- Skilled in staff management and excellent communication, I fostered a collaborative environment.
- Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Supervisor of a Medical Front Office
Touchstone Imaging Pensacola
11.1995 - 06.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
Education
No Degree - Healthcare Management/Medical Records
Pensacola State College
Pensacola, FLSkills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Teamwork and Collaboration
- Multitasking Abilities
- Attention to Detail
- Excellent Communication
- Organizational Skills
- Professionalism
Timeline
Supervisor of a Medical Front Office
Touchstone Imaging Pensacola
11.1995 - 06.2020
No Degree - Healthcare Management/Medical Records
Pensacola State College
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