Elizabeth Dawson
Hurt
Summary
Compassionate PCA with extensive experience at Public Partnerships, skilled in personal hygiene assistance and behavioral management. Demonstrated strong work ethic and integrity while improving patient comfort and safety. Proven ability to foster positive relationships and provide emotional support, enhancing overall patient wellbeing and satisfaction.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
15
15
years of professional experience
Work History
PCA
Jeffery Grim
03.2023 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assist and monitor patient for seizures
PCA
Care Advantage
02.2018 - 03.2023
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
Cashier
Walmart
10.2017 - 01.2018
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Assistant Manager
Angela Dawson
07.2010 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Pennfoster Homeschooling
212 Goodman Lane Gretna VA03-2016
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Team leadership
- Decision-making
- Time management
Timeline
PCA
Jeffery Grim
03.2023 - Current
PCA
Care Advantage
02.2018 - 03.2023
Cashier
Walmart
10.2017 - 01.2018
Assistant Manager
Angela Dawson
07.2010 - 02.2017
High School Diploma -
Pennfoster Homeschooling
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