Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth De La Torre-Molina

Ontario,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Picker & Packer

SnapOne
San Bernardino, CA
10.2023 - Current
  • Assisted in loading trucks with orders for delivery to customers.
  • Labeled, sorted, and organized packages for efficient delivery.
  • Reported any damaged items immediately to supervisors so they could be replaced quickly.
  • Read orders to obtain item numbers and located merchandise on shelves.

Barista

Starbucks
Ontario, CA
03.2021 - 01.2022
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Collected payments and provided accurate change.
  • Memorized official and off-menu coffee and tea preparations.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Described menu items to customers and suggested products based on stated preferences.
  • Worked in fast-paced, ever-changing environment.
  • Identified needs of customers promptly and efficiently.

Packer Associate

Amazon
Eastvale, CA
10.2019 - 03.2021
  • Labeled packages with shipping information such as address labels or colored stickers.
  • Ensured that all products were properly packaged before being shipped out of the facility.
  • Maintained a clean and safe work environment at all times by adhering to company policies and regulations.
  • Followed all safety protocols while operating packaging equipment or handling hazardous materials.
  • Transported and positioned floor displays with pallet jacks.

Education

High School Diploma -

Ontario High School
Ontario, CA
05-2018

Skills

  • Customer Service
  • Cash Handling
  • Menu Memorization
  • Product Inspection
  • Packaging and Labeling

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Picker & Packer

SnapOne
10.2023 - Current

Barista

Starbucks
03.2021 - 01.2022

Packer Associate

Amazon
10.2019 - 03.2021

High School Diploma -

Ontario High School

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Elizabeth De La Torre-Molina