Elizabeth D'Elia
Middle Island,NY
Summary
As a seasoned Owner/Manager at Stone Soupe, I leveraged my expertise in kitchen management and problem-solving to enhance operational efficiency and customer satisfaction. My leadership fostered a team-oriented environment, significantly boosting performance and establishing a competitive edge through innovative menu development and food presentation.
Overview
15
15
years of professional experience
Work History
Owner/Manager
Stone Soupe
East Setauket
11.2009 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor Of Fine Arts - Media Arts
C.W. Post
Greenvale, NY12.1995
Skills
- Event planning proficiency
- Food Preparation
- Kitchen Management
- Food Safety
- Menu development
- Food presentation
- Portion Control
- Food pairing
- Food plating and presentation
- Problem-Solving
Timeline
Owner/Manager
Stone Soupe
11.2009 - Current
Bachelor Of Fine Arts - Media Arts
C.W. Post