Summary
Overview
Work History
Education
Skills
Certification
Continued Education
Timeline
Generic

Elizabeth Derrick

Virginia Beach,VA

Summary

Looking for a full time position within a dynamic medical office or hospital setting where my skills can be fully utilized. I have proven to be proficient in many positions within a medical based setting. I have maintained an extraordinary work ethic and it has reflected my devotion to provide quality of care to patients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PTA Volunteer

Christopher Farms Elm School
09.2014 - Current

I have been heavily involved with the PTA at my daughters school for the last 7 years. I have served in many capacities. Homeroom Mom, Assisted with Class Expos, Field Trips, Volunteered in the Library and Cafeteria, Fundraisers, Headed committees for school events and so much more. I have also been awarded Volunteer of the Year.

Licensed Massage Therapist Lic#MA49292

Absolute Medical Chiropractic Clinic
Jacksonville, FL
2007 - 2008
  • Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
  • Addressed injuries, trauma and stress using myofascial release.
  • Maintained patient records, tracking rehabilitation goals and progress
  • Employed trigger point therapy to relieve specified areas of pain or dysfunction.
  • Applied massage on soft body tissue to relieve discomfort and facilitate healing in injuries.
  • Coordinated with doctors and chiropractors to execute physical therapy treatment plans.
  • Communicated with clients to learn about physical condition and symptoms.

OR Surgery Scheduling

Baptist Beaches Hospital
Jacksonville, FL
2005 - 2006
  • Worked with operating facilities to schedule procedures on behalf of surgeons.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.

Licensed Massage Therapist

Body Wrap Masters and Spa
Jacksonville, FL
2005 - 2007
  • Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
  • Selected and employed variety of massage techniques to meet client's needs, including Neuromuscular and Deep Tissue massage.
  • Examined clients to identify imbalances and sources of painful or tense areas.
  • Maintained clean, safe and well-organized work environment.
  • Referred clients in need of specialized care to healthcare professionals.
  • Stimulated and massaged areas of clients' bodies to promote healing.

Front Office Assistant/Medical Assistant

Solantic Urgent Care/ Care Spot
Jacksonville, FL
2005 - 2009
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Informed patients of financial responsibilities prior to rendering services.
  • Processed patient payments and scanned identification and insurance cards.
  • Communicated with all partners throughout practice, including physicians, nursing staff, technicians and medical assistants.
  • Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
  • Closed and submitted all patient insurance claims by end of each day.
  • Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
  • Scheduled patients by collecting screening information or presented nurse with clinical information to triage urgent patient needs.
  • Assisted patients with registration, new patient paperwork and check-out process.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.

Surgery Scheduling Coordinator/Medical Billing and Collections Specialist

Jacksonville Spine Center
Jacksonville, FL
2002 - 2005
  • Collected, posted and managed patient account payments.
  • Gathered information to produce accounts payable reports for review.
  • Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
  • Assessed billing statements for correct diagnostic codes and identified problems with coding.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Submitted claims to insurance companies.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.

Surgery Scheduling Coordinator/Billing Coordinator

North Florida Obstetrical & Gynecological Associates P.A
Jacksonville, FL
1999 - 2002
  • Checked patient insurance and collected pre-authorizations from providers.
  • Worked with operating facilities to schedule procedures on behalf of 4 Infertility/Gyn surgeons.
  • Managed patient check-in and check-out procedures and processed payments.
  • Distributed treatment and procedural information to patients.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Secured, organized and updated Infertility/Gyn financial documentation.
  • Worked with operating facilities to schedule procedures on behalf of 4 Gyn surgeons.

Education

High School Diploma -

Terry Parker High School
Jacksonville, FL
06.1994

Neuromuscular Massage Therapy

Southeastern School Of Neuromuscular And Massage
Jacksonville, Fl
10.1997

Skills

Surgery Scheduling/OR

Medical Billing and Claims

Front Office Coordinator/MA

Certification

  • National Certification Board for Therapeutic Massage and Bodywork (NCBTMB)
  • American Massage Therapy Association (AMTA) membership

Continued Education

Adult and Pediatric First Aid/CPR/AED

ETPS Neuromechanical Therapy

Code of Ethics for Massage Therapy

Medical Error Prevention and Patient Safety

Timeline

PTA Volunteer

Christopher Farms Elm School
09.2014 - Current

Licensed Massage Therapist Lic#MA49292

Absolute Medical Chiropractic Clinic
2007 - 2008

OR Surgery Scheduling

Baptist Beaches Hospital
2005 - 2006

Licensed Massage Therapist

Body Wrap Masters and Spa
2005 - 2007

Front Office Assistant/Medical Assistant

Solantic Urgent Care/ Care Spot
2005 - 2009

Surgery Scheduling Coordinator/Medical Billing and Collections Specialist

Jacksonville Spine Center
2002 - 2005

Surgery Scheduling Coordinator/Billing Coordinator

North Florida Obstetrical & Gynecological Associates P.A
1999 - 2002

High School Diploma -

Terry Parker High School

Neuromuscular Massage Therapy

Southeastern School Of Neuromuscular And Massage
Elizabeth Derrick