Elizabeth Devinney
Columbus,OH
Summary
Texas A&M certified in Termite Biology and Purdue Certificate for IPM
Detail oriented administrator with expertise in office management and customer relationship management. Proven ability to streamline operations, enhance team productivity, and ensure timely financial reporting.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Administrator
Orkin Pest & Termite Control
Worthington, OH
07.2022 - Current
- Manage daily office operations and coordinate administrative tasks to support team productivity.
- Process and submit client financing applications, (RAC) ensuring accuracy and timely approval to support business growth.
- Assisted with payroll processing and employee onboarding tasks.
- Reviewed employee timesheets for accuracy prior to submission for payroll processing.
- Coordinated schedules and meetings for staff and executives.
- Managed office correspondence and maintained organized filing systems.
- Utilized office software to streamline administrative tasks, enhancing workflow efficiency.
- Maintained accurate records of customer interactions and specific service requests.
- Processed invoices and managed accounts payable transactions efficiently.
- Processed financial documents, contracts, expense reports and invoices.
- Participated in audits by providing documentation and data support.
- Assisted in preparing reports and presentations for management review.
- Handled incoming calls and directed inquiries to appropriate departments.
- Managed office supplies and inventory to ensure efficient operations.
- Filtered emails based on importance and escalated issues to leadership.
- Developed office procedures to streamline administrative tasks efficiently.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
Automotive Sales Consultant
Twins Auto of Dublin
Dublin , OH
01.2021 - 07.2022
- Guided customers in selecting vehicles tailored to their needs and preferences, enhancing overall satisfaction.
- Partnered with finance team to streamline vehicle financing options, improving customer experience.
- Maintained knowledge of current inventory and market trends for informed recommendations.
- Leveraged CRM software to manage customer interactions and sales activities, ensuring personalized follow-ups.
- Conducted follow-up communications with clients to ensure satisfaction.
- Processed transactions quickly and accurately utilizing dealership software programs.
National Accounts Associate
DSW Home Office
Columbus, OH
08.2018 - 12.2020
- Cultivated relationships with key stakeholders to improve collaboration outcomes.
- Provided customer service support to existing national accounts.
- Collaborated with marketing department to align strategic initiatives with customer needs.
- Developed strong relationships with key stakeholders to enhance collaboration efforts.
- Worked closely with marketing department to optimize strategic initiatives.
- Responded promptly and professionally to inquiries from customers via phone or email.
- Nurtured and strengthened relationships with national accounts to drive engagement.
- Negotiated pricing terms with customers in order to maximize profitability.
- Researched and identified new potential markets for the company's products.
Education
High School Diploma -
Arts And Collage Prepatory Academy
Columbus, OH05-2013
Skills
- Office management
- Payroll administration
- Document processing
- Scheduling coordination
- Customer relationship management
- Financial reporting
- Client financing
- Financial leadership
- Strategic planning
- Time management
- Problem solving
- Attention to detail
- Email management
- Leadership
Certification
Texas A&M Termite Biology and Control
Timeline
Administrator
Orkin Pest & Termite Control
07.2022 - Current
Automotive Sales Consultant
Twins Auto of Dublin
01.2021 - 07.2022
National Accounts Associate
DSW Home Office
08.2018 - 12.2020
High School Diploma -
Arts And Collage Prepatory Academy