Summary
Overview
Work History
Education
Skills
Work Availability
Interests
Work Preference
Languages
Timeline
StoreManager
Elizabeth Diaz

Elizabeth Diaz

Philadelphia,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Sales Associate

Old Navy
10.2021 - 08.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Intake Assistant

Care Pro of New York
09.2018 - 09.2019
  • Improved client intake processes by accurately recording and organizing incoming information.
  • Contributed to enhanced customer service ratings through empathetic listening skills and proactive problem-solving abilities.
  • Minimized processing delays by diligently following up on missing or incomplete documentation from clients as needed.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Made copies of all required paperwork and documents that were needed for processing
  • Performed various administrative tasks by filing, copying and faxing documents.

Education

Bachelor of Arts - Anthropology

Stony Brook University
Stony Brook, New York
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Reliable and punctual
  • Active Listening

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Reading

Hiking

Traveling

Trivia

Board games

Nails

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Healthcare benefitsWork-life balance

Languages

Spanish
Advanced (C1)
English
Bilingual or Proficient (C2)

Timeline

Sales Associate

Old Navy
10.2021 - 08.2023

Intake Assistant

Care Pro of New York
09.2018 - 09.2019

Bachelor of Arts - Anthropology

Stony Brook University

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Elizabeth Diaz