Elizabeth Diaz
San Antonio,Texas
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
Brook Valley Salvage
04.2022 - Current
- Communicated with customers through phone calls and emails.
- Created invoices for customers and documented transfers between stores.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Input data into spreadsheets and databases.
Resident Assistant
Texas State University
08.2019 - 12.2021
- Oversaw academic and personal success of freshman students from different academic and social backgrounds.
- Curated events to promote active learning strategies and community engagement.
- Managed mailroom by organizing, scanning, and checking out packages for 600 people.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Provided crisis management and intervention during emergencies.
Education
Master of Arts - English
Texas State University
San Marcos, Texas12.2021
Skills
- Proficient in Microsoft Office and Google Drive
- Data Entry
- Customer Service
- Administrative Support
- Writing and oral communication
- Document Proofreading
Certification
- CNP - Certified Notary Public
Timeline
Office Manager
Brook Valley Salvage
04.2022 - Current
Resident Assistant
Texas State University
08.2019 - 12.2021
Master of Arts - English
Texas State University
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