Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Diaz Echeverria

Paramount,CA

Summary

Professional with significant expertise in delivering outstanding customer service and administrative support. Skilled in communication, writing, and interpersonal relations, with a solid background in computer applications. Proven track record of effective multitasking in dynamic environments, consistently achieving high client satisfaction levels.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Instructional Academic Support

Cerritos College Child Development Center
Norwalk, CA
07.2024 - Current
  • Assist lead teacher in planning and implementing age-appropriate activities.
  • Provide one-on-one and small group support for children ages 3-5.
  • Support children's social and emotional development through positive interactions.
  • Maintain a safe, clean, and engaging classroom environment.

Nanny

Private Family
Anaheim Hills, CA
02.2017 - 04.2024
  • Work as a full-time nanny for one family consisting of four children ages newborn to 7years old.
  • Supervised children during playtime, meals, and naps.
  • Take the children to and from school, ensuring their safety and that they have all necessary materials.
  • Manage afterschool schedule and take the children to extra-curricular activities.

Billing Coordinator

EmCare
Marina Del Rey, CA
08.2014 - 11.2016
  • Ensured the proper preparation and accountability of the Emergency Department charts for the Emergency Department physician billing.
  • Submitted billing information, counted records to ensure reconciliation with the Emergency Department log and submit trauma patient billing.
  • Responded to telephone and in-person requests for information.

Receptionist

College Hospital Cerritos
Cerritos, CA
02.2014 - 12.2014
  • Greeted arriving patients, visitors and staff. Provided general information while using established confidentiality guidelines (HIPPA).
  • Answered, screened and direct multiple phone calls and take messages for physicians.
  • Supported hospital security by monitoring incoming and outgoing visitors.

PBX Operator/Receptionist

Bellflower Medical Center
Bellflower, CA
05.2009 - 04.2013
  • Gathered patient information for admission department, ensuring accuracy and efficiency.
  • Greeted visitors and operated multi-line phone system, directing calls to appropriate personnel.
  • Paged staff and managed document logistics, including faxing, printing, scanning, and shipping.

Education

Certificate Of Achievement - Early Childhood Education

Cerritos College
Norwalk, CA
05-2024

Skills

  • Positive attitude and teamwork
  • Customer service excellence
  • Attention to detail
  • Dependability and responsibility
  • Computer proficiency
  • Organizational skills
  • Active listening
  • Bilingual communication

Certification

  • Child Development Associate Teacher Permit, 02/2024-03/2029
  • Mandated Reporter Training - 03/2024
  • Adult and Pediatric First Aid/CPR/AED- 07/2024

Timeline

Instructional Academic Support

Cerritos College Child Development Center
07.2024 - Current

Nanny

Private Family
02.2017 - 04.2024

Billing Coordinator

EmCare
08.2014 - 11.2016

Receptionist

College Hospital Cerritos
02.2014 - 12.2014

PBX Operator/Receptionist

Bellflower Medical Center
05.2009 - 04.2013

Certificate Of Achievement - Early Childhood Education

Cerritos College

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