Summary
Overview
Work History
Education
Skills
References
Timeline
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Elizabeth Dillow

Princeton,WV

Summary

Hard worker with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrates positive attitude to adapt to any situation and fosters positive relationships with visitors and coworkers. Strong attention to detail and excellent customer service both in person and online/ over telephone.

Overview

6
6
years of professional experience

Work History

Hair Stylist

Self Employed at Allure Salon
Princeton , WV
02.2023 - 07.2023
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Assisted other stylists with busy periods in the salon.
  • Organized scheduling of appointments throughout the day.
  • Maintained a professional and friendly relationship with all clients and coworkers.
  • Listened intently to clients' needs in order to provide them with the best experience possible.
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.

Tanning Consultant

Sun Tan City
Roanoke , VA
10.2021 - 09.2022
  • Provided training to new staff members on proper operation of equipment.
  • Resolved customer complaints promptly and professionally in accordance with company policy.
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Educated customers on proper use of equipment and safety procedures for tanning beds.
  • Kept detailed records of customer visits, purchases, and payments received.
  • Maintained a clean and sanitary environment in the salon at all times.

Front Desk Associate

Princeton Health and Fitness Center
Princeton, WV
03.2020 - 08.2021
  • Answered phones, booked reservations, and responded to inquiries from customers.
  • Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
  • Processed payments through cash registers and credit card machines in an accurate manner.
  • Resolved customer complaints in a professional manner while maintaining high standards of service quality.
  • Collaborated closely with other departments when necessary.
  • Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
  • Greeted guests upon arrival and provided excellent customer service.
  • Performed nightly audit of cash register drawers to verify accuracy of funds on hand.

Server

Cracker Barrel Restaurant
Princeton, WV
08.2019 - 03.2020
  • Greeted guests, provided menus, answered any questions, and took orders accurately and in a timely manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Team Member

Chick-Fil-A
Princeton, WV
05.2017 - 09.2019
  • Participated in training sessions for new employees when needed.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.
  • Maintained a clean and organized work area throughout shift.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the dining area, front, and back of house.
  • Operated cash registers to process payments from customers.
  • Worked hard to learn required tasks quickly to maximize performance.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School Roanoke
Roanoke, VA
09-2022

Some College (No Degree) - Sociology And Criminology, Minor in Psychology

Concord University
Athens, WV

Skills

  • Networking expertise
  • Schedule Management
  • Appointment confirmation
  • Office Organization
  • Guest Relations
  • Customer Service
  • Cash Handling
  • Time Management
  • Listening Skills
  • Problem-solving skills

References

References available upon request.

Timeline

Hair Stylist

Self Employed at Allure Salon
02.2023 - 07.2023

Tanning Consultant

Sun Tan City
10.2021 - 09.2022

Front Desk Associate

Princeton Health and Fitness Center
03.2020 - 08.2021

Server

Cracker Barrel Restaurant
08.2019 - 03.2020

Team Member

Chick-Fil-A
05.2017 - 09.2019

Cosmetology License - Cosmetology

Paul Mitchell The School Roanoke

Some College (No Degree) - Sociology And Criminology, Minor in Psychology

Concord University

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