Elizabeth Dilone
CMG
Norcross,GA
2
Languages
10
years of professional experience
Dynamic Shipping Lead with a proven track record at CMG, excelling in logistics optimization and staff training. Enhanced workflow efficiency through strategic process improvements and accurate inventory management. Skilled in SAP and committed to fostering strong team collaboration, ensuring compliance with safety standards while driving operational excellence.
Work History
Shipping Lead
4 Years- Oversaw shipping operations to ensure timely dispatch and delivery of goods.
- Coordinated logistics activities with carriers and suppliers to optimize efficiency.
- Trained and mentored team members on best practices in shipping procedures.
- Implemented process improvements that enhanced workflow and reduced errors.
- Managed inventory levels, ensuring accurate stock counts for shipments.
- Developed shipping schedules in alignment with production timelines and customer demands.
- Monitored compliance with safety regulations and quality standards throughout shipping process.
- Analyzed shipment data to identify trends, driving strategic decisions for operational enhancements.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
- Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
- Conducted research to address shipping errors and packaging mistakes.
Sales Representative
5 Years- Developed and maintained strong customer relationships to drive repeat business.
- Executed product demonstrations to enhance client understanding and engagement.
- Analyzed sales data to identify trends and opportunities for growth.
- Collaborated with marketing team to align promotional strategies with sales objectives.
- Trained new sales staff on product features and effective selling techniques.
- Streamlined order processing procedures to improve efficiency and accuracy.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Education
High School Diploma
Skills
Inventory counts
Staff training
Packing supervision
Shipment verification
Stock replenishment
Labeling accuracy
Employee coaching
Warehouse management
SAP
Inventory audits
Documentation handling
Stock rotation
Shipping and receiving
Shipping operations
Shipment tracking
Time management
Effective communication
Pallet jack use
Problem-solving
Clear communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shipping Lead
CMG
08.2022 - 08.2026Read More
Sales Representative
Bar-S Foods - Sigma Company
07.2016 - 07.2021Read More
ESCUELA VIRTUAL DE PUERTO RICO
High School Diploma
Read More