Elizabeth Dixon
Clarksville,TN
Summary
Seeking Employment As A Prevention Coordinator-Motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and an ability to acquire and master new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Transition Assistance Program Counselor
MKS2
08.2023 - Current
- Conducts Pre-Separation Briefings, Transition Overview Courses, MOS Crosswalk Courses and Pre-Separation counseling.
- Assist clients as needed in preparing Individual Transition Plans (ITPs) and monitoring progress by notifying/encouraging completion of products (resume, gap analysis, etc.).
- Provides Initial Transition Counseling.
- Ensures all separating military personnel complete a form DD-2648 (e-Form) and complete a CAPSTONE event to receive DD-2648 and meet CRS requirements for Career Readiness and Deliverables.
- Refers separating personnel to both on-post and off-post service providers.
- Conducts and/or offer additive workshops that increase knowledge on skills learned during the Department of Labor Employment workshop via JKO and Virtual means.
- Assist clients in translating their military skills and training into language that will be clearly understood and appreciated by private sector employers.
- Facilitates the client's transition from the military environment to the civilian environment.
- Assist CIM with delivering Commanders reports and notifying clients of eligibility to begin services while also notifying clients of missed requirements for CRS and Deliverables.
- Completes all mandatory Government training; safeguard PII; participate in sustainment training events as offered.
- Participates in marketing activities and employment events as directed by the CIM.
Transition Assistance Program Counselor
Inverness Technologies
04.2021 - 08.2023
- Conducts Pre-Separation Briefings, Transition Overview Courses, MOS Crosswalk Courses and Pre-Separation counseling.
- Assist clients as needed in preparing Individual Transition Plans (ITPs) and monitoring progress by notifying/encouraging completion of products (resume, gap analysis, etc.).
- Provides Initial Transition Counseling.
- Ensures all separating military personnel complete a form DD-2648 (e-Form) and complete a CAPSTONE event to receive DD-2648 and meet CRS requirements for Career Readiness and Deliverables.
- Refers separating personnel to both on-post and off-post service providers.
- Conducts and/or offer additive workshops that increase knowledge on skills learned during the Department of Labor Employment workshop via JKO and Virtual means.
- Assist clients in translating their military skills and training into language that will be clearly understood and appreciated by private sector employers.
- Facilitates the client's transition from the military environment to the civilian environment.
- Assist CIM with delivering Commanders reports and notifying clients of eligibility to begin services while also notifying clients of missed requirements for CRS and Deliverables.
- Completes all mandatory Government training; safeguard PII; participate in sustainment training events as offered.
- Participates in marketing activities and employment events as directed by the CIM.
COVID-19 Tracer/Monitor (Remote; Full-time)
Medasource
10.2020 - 04.2021
- Works as a Case Investigator and Contact Tracer as part of the process of supporting patients with suspected or confirmed infection of COVID-19.
- Works with a public health staff to assist patients by helping them recall everyone with whom they have had close contact during the timeframe while they may have been infectious, as well as follow up and investigate and educate others that might have been affected by an individual case.
- Performs these duties completely by phone as well as remote from home.
- As a Contact tracer, interviews/phone calls consist of ascertaining cases and contacts' symptoms and risk, gathering further information on exposure, providing guidance on minimizing their risk of potential transmission, explaining the contacts' quarantine responsibility and the details and processes for contact monitoring.
- The result of these efforts are will lead to more targeted testing, improved communication with individuals in the community, a more successful implementation of quarantine, and ultimately, better health.
- Utilizes established databases(s) to identify newly diagnosed patients.
- Inputs data collected (i.e Symptoms, contacts, etc.) into a database and assures database is kept up to date.
- Maintains data in contract tracing software.
- Worked closely with community members and in order to ensure that current information about the virus was being shared accurately.
- Collaborated with local health departments, schools, and other organizations to develop strategies for controlling the spread of COVID-19.
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
- Furnished case patients with contact information outlined in Tennessee protocol for local health department to support contact tracing.
- Investigated potential sources of exposure to determine if further action is needed in order to contain any possible outbreak of disease.
- Participated in meetings with state and local officials in order to coordinate response efforts during an outbreak.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
- Conducted contact tracing interviews with individuals who tested positive for COVID-19 in order to identify close contacts.
- Maintained accurate records regarding all contact tracing activities conducted.
- Educated clients on options to assist in making informed decisions.
- Collected and reported data on cases of COVID-19 within a designated area or jurisdiction.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
- Displayed strong telephone etiquette, effectively handling difficult calls.
COVID-19 Tracer/Monitor (Remote;Part-time)
Xtend Health Care
08.2020 - 10.2020
- Responsible for contact tracing and communications via phone with individuals who have tested positive for an infectious disease or may have come into contact with a positive case.
- As a Contact Tracing Representative, assistance is provided with tracing the known contacts of a positive case and then subsequently communicate with known contacts to notify of potential exposure and connect the individual with public health information and services including testing.
- Contact tracing interviews/phone calls consist of ascertaining cases and contacts' symptoms and risk, gathering further information on exposure, providing guidance on minimizing their risk of potential transmission, explaining the contacts' quarantine responsibility and the details and processes for contact monitoring.
- The result of these efforts are will lead to more targeted testing, improved communication with individuals in the community, a more successful implementation of quarantine, and ultimately, better health.
- Analyzed case data and created reports on the spread of COVID-19 in local communities.
- Collected and reported data on cases of COVID-19 within a designated area or jurisdiction.
- Responded quickly and effectively when new cases were discovered by conducting rapid contact tracing investigations.
- Followed set protocol for contacting assigned newly diagnosed COVID-19 case patients and documented contact attempts and timeframes.
- Educated clients on options to assist in making informed decisions.
- Maintained accurate records regarding all contact tracing activities conducted.
- Leveraged scripted template to guide interview process, ask required questions and conduct interactions with professionalism and empathy.
- Completed data entry to facilitate case interview and elicited close contacts into designated system immediately after obtaining.
- Investigated potential sources of exposure to determine if further action is needed in order to contain any possible outbreak of disease.
Substance Abuse Counselor
Behavioral Health Group
08.2019 - 10.2020
- Orient patients to the treatment program's operation and procedures.
- Make appropriate referrals through case-management services
- Provide intake/readmission services, including several weeks of supportive follow-up counseling for new patients until their assignment to a primary counselor.
- Provide crisis intervention/support services to patients.
- Guided clients in developing skills or strategies for dealing with problems.
- Ensured that all clinical documentation met state regulations and standards of practice.
- Developed client treatment plans based on research, clinical experience and client histories.
- Maintained accurate records of client progress in the electronic medical record system.
- Actively participated in quality assurance activities designed to improve patient outcomes.
- Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
- Conducted individual and group therapy sessions for outpatient clients.
- Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior.
- Identified problem areas impacting participants' ability to successfully complete treatment.
- Led supportive group discussions and education sessions with alcohol and drug users.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
- Participated in multidisciplinary team meetings to discuss best practices for treating addiction disorders.
- Referred clients to appropriate outside agencies when necessary.
- Assisted with program development initiatives aimed at improving service delivery models.
Social Worker/Case Manager
Genesis Teen Learning Center
08.2016 - 05.2019
- Provided intensive therapeutic counseling in a court ordered day treatment school/GED program to students between the ages of 14 through 18 that exhibit behavioral, social, and educational delays that have resulted into truancy and delinquency issues.
- Utilized behavior modification techniques and manipulative to encourage improved social skills to students that have zero-tolerance from public school systems and failed to complete alternative school requirements.
- Educated students and encourage individual growth and maturity through the use of weekly group dynamics.
- Attended court with students and prepare written court reports to the juvenile court system and appointed judges.
- Assisted teachers when needed within the classroom environment
- Acted as supervisor in the absence of the program director.
Social Worker I
Western State Hospital
06.2014 - 08.2016
- Collaborated with local and state agencies to develop individualized plans for each case.
- Provided direct clinical social work services to individuals and families in a mental health setting.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Collaborated with family members to provide comprehensive support services to patients.
- Implemented social service interventions to achieve treatment goals and address patient needs.
- Composed or prepared correspondence, case notes and narratives with computer-based applications.
- Maintained accurate records of patient progress and interactions according to agency standards.
- Used active listening skills and supportive diction to cultivate patient rapport and open communication.
- Interviewed patients individually and in family groups to determine services to best address specific needs.
- Attended team meetings and provided feedback on case updates and treatment recommendations.
- Organized and compiled socio-psychiatric case histories to facilitate accurate diagnoses.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Maintained and developed community relationships to support various client referrals.
Military Family Life Counselor/Children and Youth Behavioral Counselor
DoDEA and community schools
10.2012 - 02.2013
- Provides non medical, short term, solution focused, counseling directly to children and youth of service members.
- Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated.
- CYB counselors will also have a focus on supporting the staff and personnel of CDCs, DoDEA and community schools, youth programs and summer camps as well as providing parent training and guidance.
- The CYB counselor provides training and health and wellness presentations; participate in health fairs and other base/installation activities focused on children and youth.
- Enters counselor activity data on a daily basis through smart phone, web, or fax to assure that reporting is accurate from assigned installation while maintaining confidentiality and anonymity of service/family member.
Operations Manager CGI
Stanley Associates
07.2010 - 07.2012
- Acts as an S-1 manager (42A) and ensures personnel actions are completed on a daily basis.
- Provides customer service to brigade soldiers and outside on post referrals that ensure soldiers personnel needs are met.
- Completes various S-1 reports and utilizes systems such as EMilpo.
- Accounts and maintains soldiers' availability codes and works closely with division G-1 to assure accurate accountability of soldiers.
In-Home Therapeutic Counselor
Kids First
05.2007 - 07.2010
- Employed as an in-home counselor to provide services to families that were receiving services from Department of Children Services.
- Completed comprehensive assessments and gathers pertinent information to assist in the creation of treatment plans.
- Assisted families with understanding setting goals and objectives that are attainable and measurable.
- Provided various services to families not limited to therapeutic counseling.
- Conducted therapeutic and supervised visitations to clients that have been court ordered to receive such services.
- Acted as a liaison between clients, families, and collateral contacts and Department of Children Services.
- Reported any abuse and violations of court orders to case managers and the Department of Children's Services supervisors.
- Appeared in court and documents all services and accomplishments of goals.
- Completed reports on a monthly basis to tract family and client progress and failures to achieve.
Social Worker/Case Manager
Genesis Teen Learning Center
10.2007 - 01.2010
- Provided intensive therapeutic counseling in a court ordered day treatment school/GED program to students between the ages of 14 through 18 that exhibit behavioral, social, and educational delays that have resulted into truancy and delinquency issues.
- Utilized behavior modification techniques and manipulative to encourage improved social skills to students that have zero-tolerance from public school systems and failed to complete alternative school requirements.
- Educated students and encourage individual growth and maturity through the use of weekly group dynamics.
- Utilized case management skills and documentation to ensure proper upkeep of individual files and written treatment plans.
- Consulted with outside agencies and the juvenile court system to meet the needs of each individual student.
- Attended court with students and prepare written court reports to the juvenile court system and appointed judges
Mental Health Associate/Supervisor
ABS Links/Cumberland Hall Behavioral Science/Psychiatric Treatment Facility
09.2006 - 05.2007
- Demonstrated knowledge of age-specific physical and motor developments, cognitive developments, language developments, and social /personality developments.
- Utilized understanding of growth and development philosophies in the assessment of the adolescent, development of the treatment plan, and in the application of interventions.
- Utilized understanding of growth and development philosophies in the interactions with families to assist families in effective communication and management of the adolescent.
- Utilized understanding of growth and development philosophies to educate the adolescent's family regarding age-appropriate activities, communication skills, limit setting techniques and medications.
- Participated in development of treatment plans and reviews
- Provides clinical consultation and direct clinical services to adolescents.
- Communicated regularly with staff on all shifts.
- Presents a positive image of the facility to residents, families, outside contacts, and the other staff.
- Communicated and explained program/facility philosophy, policies, and procedures to residents, families, and other staff.
Crisis Counselor
Responder Youth Villages
07.2006 - 10.2006
- Strived to use the least restrictive environment and assess and recommend referrals, if needed.
- Facilitated hospitalization when appropriate and strive to identify systemic strengths that can be used to help keep the client safe
- Utilizes 5 systems to assess when responding to crises: 1) the individual; 2) the family; 3) the school; 4) peers; and 5) the community.
- Had the ability to use the treatment modality of MST (Multi-Systemic Therapy) to effectively assess a crisis situation and all involved.
- Worked with children and adolescents 18 years old and under who are experiencing a crisis- suicidal, homicidal, physical aggression, behavioral, or psychosis.
- Talked with the client, family, and other systemic key participants and assess the risks versus the protective factors to keep the client and others safe.
Medical Social Worker
AseraCare Hospice
12.2004 - 02.2006
- Established plans of care that would foster the personal worth, spiritual well being and human dignity of patients.
- Participated as a member of an Interdisciplinary Team and actively participated in the development and review of the plan of care for patients.
- Observed, recorded, and reported social, spiritual, and emotional changes and documented all services in the patient's clinical file.
- Utilized all available resources, such as family, hospice, and community agencies, to assist the patient and family to live better within the limitations of the illness.
- Assessed the social, spiritual, and emotional needs/factors of patient's and family's capacity to cope with the problems of daily living and with the terminal illness.
- Assisted the physician and other members of the hospice team in significant social, spiritual, and emotional factors related to the patient's health problems.
- Assisted families and hospice intake nurse with the completion of admission into hospice services and care facility admission.
Children's Case Manager Department
Children's Services
04.2004 - 10.2004
- Gathered information relevant to an assigned juvenile justice, child welfare, or crisis intervention case.
- Conducted interviews with child's family and other individuals involved in a case.
- Worked with family to develop a plan, which outlined objectives to be accomplished by the child and the family.
- Referred families to the service providers needed to meet the objectives of the permanency plan, while communicating with the service providers to obtain information regarding participation and improvement status of families.
- Communicated regularly with the family and/or residential case manager to discuss family/child progress or further required actions to meet plan objectives.
- Coordinated and observed visitations for children in out-of-home placement to ensure meaningful visitations.
- Documented progress in observable and measurable terms
- Made recommendations for reunification or termination of parental rights.
- Prepared reports for courts and participated in court proceedings.
101st G1 Plans and Operations Sargent
United States Army
01.2002 - 09.2002
- Ensured compliance with all applicable regulations and standards.
- Gathered data from Division Brigade Commanders in reference to implementation of effective policy and execution of functions and responsibilities to achieve our mission.
- Planned, organized, and conducted the Division First Sergeant/Commander's Course.
- Compiled and prepared Power Point presentations for high level Division meetings and briefings.
- Was responsible for gathering of reports and data from senior leadership to track data.
- Was responsible for ensuring data accuracy and tracking of various division level reports and spread sheets.
Unit Alcohol and Drug Coordinator, 101st SSB
United States Army
05.2001 - 01.2002
- Provided battalion, company, and unit level prevention education to chain of command and service members.
- Was the assistant coordinator under the Senior Unit Coordinator who provided support with administering the unit drug testing program.
- Was a member of a junior enlisted team in training that help implement and secure the unit Risk Reduction Program.
Education
Master of Science in Psychology -
University of Phoenix
05.2012
Bachelor of Science in Social Work -
South Carolina State University
01.1993
Skills
- Microsoft Word (10 years)
- Microsoft Excel (10 years)
- TAPXX1 (2 years)
- DOD Tap (2 years)
- Milconnect (2 years)
- Microsoft Outlook (10 years)
- Individual Counseling (10 years)
- Effective Oral Communication and Presentation
- Organization Skills
- Tracking Client Progress
- Community Resources Specialist
- Proven Ability to work as a Court Liaison
- Supervise and Conducts Training
- Ability to provide services within both the Civilian and Military Community
- Familiarity with Module Presentations and Training Outlines
- Substance Abuse Knowledge
Accomplishments
- Have earned various BSB Customer Service Awards while in the military.
- Have earned Certificates of Appreciation and Achievements while working as a Department of Defense Contractor.
- Currently have received various positive ICE while working as a Transition Counselor.
Certification
Unit Alcohol and Drug Coordinator Certificate of Training
Liscenced Bachelor Social Worker, State of Tennessee
Cae Management Certification, State of Tennesssee
Affiliations
- Order of the Eastern Star
- Alpha Delta Omega National Human Service Honor Society
- Zeta Phi Beta National Sorority
- Rajah Court #58 Daughters, Hopkinsville, Kentucky
Timeline
Transition Assistance Program Counselor
MKS2
08.2023 - Current
Transition Assistance Program Counselor
Inverness Technologies
04.2021 - 08.2023
COVID-19 Tracer/Monitor (Remote; Full-time)
Medasource
10.2020 - 04.2021
COVID-19 Tracer/Monitor (Remote;Part-time)
Xtend Health Care
08.2020 - 10.2020
Substance Abuse Counselor
Behavioral Health Group
08.2019 - 10.2020
Social Worker/Case Manager
Genesis Teen Learning Center
08.2016 - 05.2019
Social Worker I
Western State Hospital
06.2014 - 08.2016
Military Family Life Counselor/Children and Youth Behavioral Counselor
DoDEA and community schools
10.2012 - 02.2013
Operations Manager CGI
Stanley Associates
07.2010 - 07.2012
Social Worker/Case Manager
Genesis Teen Learning Center
10.2007 - 01.2010
In-Home Therapeutic Counselor
Kids First
05.2007 - 07.2010
Mental Health Associate/Supervisor
ABS Links/Cumberland Hall Behavioral Science/Psychiatric Treatment Facility
09.2006 - 05.2007
Crisis Counselor
Responder Youth Villages
07.2006 - 10.2006
Medical Social Worker
AseraCare Hospice
12.2004 - 02.2006
Children's Case Manager Department
Children's Services
04.2004 - 10.2004
101st G1 Plans and Operations Sargent
United States Army
01.2002 - 09.2002
Unit Alcohol and Drug Coordinator, 101st SSB
United States Army
05.2001 - 01.2002
Master of Science in Psychology -
University of Phoenix
Bachelor of Science in Social Work -
South Carolina State University
Unit Alcohol and Drug Coordinator Certificate of Training
Liscenced Bachelor Social Worker, State of Tennessee
Cae Management Certification, State of Tennesssee
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