Elizabeth Dodge
Enumclaw,WA
Summary
My affinity for animals and my ability to communicate with them and their owners are among my strongest qualifications. Coupled with my high work ethic, array of leadership experience, confident warm spirit, and positive attitude. Exceptionally organized, possessing a talent for multitasking, complemented by advanced time management and decision-making skills. Eager for the opportunity to demonstrate my capabilities in this position and hopeful for an interview.
Overview
11
11
years of professional experience
Work History
Personal Assistant
| Private Clients
06.2021 - 06.2024
- Managed the calendars and scheduled appointments for multiple people. Provided care for various animals' medical needs, which included acclimation, rehabilitation, re-homing assistance when necessary, as well as administering fluids, bowel care, and medications. Assisted with special projects by researching topics, organizing data, and summarizing findings. Worked in collaboration with families and medical staff to enhance clients' ability to thrive.
Boarding Home Manager
| Hope Home
04.2019 - 05.2021
- Happily managed numerous incoming calls while balancing direct compassionate care for mental health residents. Actively promoted clarity and well-being by clearly explaining all medical orders in understandable terms. Meticulous in making large number of follow-up calls, with keen attention to detail and swift follow-through. Showcased a robust ability to rapidly assimilate complex computer systems and medical skills while working. Supervised the administration of medication by staff in accordance with physician's directives. Fostered positive therapeutic relationships with residents by organizing activities both in-home and in the community.
Assistant Manager
| Chick-fil-A
12.2017 - 10.2018
- Onboarded for a custom-designed position, centered around my innovative high-level strategies for identifying productivity gaps. Strategies that significantly improved team morale, key sales objectives, and our approach to hospitality service.
Catering Coordinator
| X Group Catering
05.2016 - 12.2017
- Spearheaded the launch of a catering cafeteria, training a large number of staff and creating an efficient workflow to support the expanding business needs. Seasoned team members often relied on my expertise as the "go-to" person for swiftly addressing issues or delays.
Service Adviser
| Korum's Puyallup Nissan
08.2013 - 11.2015
- Managed a high volume of calls, ensuring in-person customers needs were consistently met. Leveraged extensive training to progress from no industry knowledge to achieving the highest sales and customer service scores, surpassing experienced colleagues. Regularly acknowledged for transitioning service clients to new car buyers and consistently ranking high in sales rewards.
Skills
- Empathy for Animals
- Animal Handling
- Compassionate Care
- Strong attention to details
- Teamwork and Collaboration
- Telephone management
- Appointment Scheduling
- Prioritization
- Sound Judgment
- Medical Terminology
- Documenting Medical Histories
- Records Management
Affiliations
•Volunteered Helping Hands Animal Rescue for feral kitten season. Trapping feral cats, connecting to vet care, assisting foster placement team with all aspects of trap, clip and release or re-home.
• Volunteer for seniors and their pets through word of mouth. Helping manage their pets, doing home visits, animal walks and all other aspects of animal care support. Work with community to draw support for yard care and companionship.
• Volunteered at mental health homes with trained Elder Care service dog.
• Volunteered Medical Simulation Lab at TCC
• State Home Care Credentials, top class rank
• TCC Respiratory Therapy Field Study
• Situational and Servant Leadership Certifications
• Kansas State Graduate
Timeline
Personal Assistant
| Private Clients
06.2021 - 06.2024
Boarding Home Manager
| Hope Home
04.2019 - 05.2021
Assistant Manager
| Chick-fil-A
12.2017 - 10.2018
Catering Coordinator
| X Group Catering
05.2016 - 12.2017
Service Adviser
| Korum's Puyallup Nissan
08.2013 - 11.2015
Accomplishments
- Joel Mertens 206.251.9874
- Becky Chambers 253.737.0474
- Lydia Fasske 425.512.4550
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