ELIZABETH DOMINGUEZ
SAN DIEGO,CA
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 18 years of relevant work experience to your team. Detail-oriented and knowledgeable in primary care services. Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to provide optimal patient care. Conversational Spanish abilities.
Overview
20
20
years of professional experience
Work History
Companion Caregiver
Ritz FMS
09.2024 - 11.2024
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Enhanced client well-being by providing companionship and engaging in meaningful conversations.
- Facilitated medication management for clients, ensuring proper dosage and timely administration.
- Encouraged physical activity according to each client''s abilities, fostering improved motor function and overall health benefits.
Companion Caregiver
Tina Popp
07.2024 - 08.2024
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with personal grooming tasks, preserving dignity and selfesteem.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Companion Caregiver
Cambrian FMS
10.2023 - 07.2024
- Assisted clients with daily living activities, improving their quality of life.
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
Clinic Clerk II
Kaiser Permanente
06.2013 - 10.2022
- Answered high volume of telephone calls and asssited with scheduling patient appointments
- Assisting with scheduling errors and rescheduling last minute schedule changes
- Worked on providers schedules
- Interpreting services for spanish speaking patients in person and/or over the phone
- Participated in work place safety, unit based teams and ergonomics committees
Service Representative
Kaiser Permanente
04.2009 - 06.2013
- Responded to customer concerns with friendly and knowledgeable services and remmedied issues promptly and effectively
- Maintained productivity and quality standards at all times
- Helped large volume of patients every day with positive attitude and focus on customer satisfaction
- Accepted payments and updated accounts with latest patient information
Customer Support Specialist
Kaiser Permanente
10.2004 - 04.2009
- Answered high volume of calls in a call center for nurse triage
- Assisted with Spanish interpretation for patients over the phone to communicate with registered nurses
Education
High School -
Ivy High School
06.1998
Skills
- Communication Skills
- Effective Team Leader
- Friendly and Outgoing Attitude
- Multitasking Skills
- Excellent Customer Service Skills
Details
San Diego, 6196385050
Timeline
Companion Caregiver
Ritz FMS
09.2024 - 11.2024
Companion Caregiver
Tina Popp
07.2024 - 08.2024
Companion Caregiver
Cambrian FMS
10.2023 - 07.2024
Clinic Clerk II
Kaiser Permanente
06.2013 - 10.2022
Service Representative
Kaiser Permanente
04.2009 - 06.2013
Customer Support Specialist
Kaiser Permanente
10.2004 - 04.2009
High School -
Ivy High School
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