Summary
Overview
Work History
Skills
Timeline
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Elizabeth Douglas

Forth Worth,TX

Summary

Motivated and results-driven manager with a knack for problem-solving and a talent for building and leading teams. Skilled in fostering positive customer relations and developing strong relationships. Known for making independent decisions and exercising sound judgment to drive company success. Committed to utilizing training, monitoring, and morale-building abilities to enhance employee engagement and elevate performance levels.

Overview

5
5
years of professional experience

Work History

Store Manager

Claires Stores Inc
01.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Hired ,trained and mentored new and existing staff members.

General Manager

CubeSmart Self Storage
05.2021 - 01.2024
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.

Assistant Manager

Family Dollar
02.2020 - 04.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Skills

  • Department Oversight
  • Customer Service
  • Sales Tracking
  • Financial Management
  • Financial Statement Review
  • Cost Management
  • Judgment and Decision-Making
  • Sales Promotion
  • Accounts Payable and Accounts Receivable
  • Collection Calls
  • Managing Documents
  • Staff Training and Development

Timeline

Store Manager

Claires Stores Inc
01.2024 - Current

General Manager

CubeSmart Self Storage
05.2021 - 01.2024

Assistant Manager

Family Dollar
02.2020 - 04.2021

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Elizabeth Douglas