Elizabeth Downs

• Founder and proprietor of Mavens Concepts - a marketing company representing custom products for the built environment
• Achieved company growth by implementing strategic plans and streamlining operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Enhanced brand reputation with effective marketing campaigns and public relations efforts.
• Built productive relationships with industry partners and competitors to support strategic business objectives.

• Provided business development for MEP firms in commercial private and public sectors.
• Contributed to the development of strategic business plans aimed at expanding market share.
• Implemented efficient CRM systems, streamlining prospect tracking and follow-up processes. Managed and tracked
• Conducted market research, identifying new business opportunities and potential clients.
• Developed strong relationships with key stakeholders, enhancing partnerships and collaboration opportunities.
• Tracked marketing performance metrics, optimizing campaigns for maximum impact and ROI.

Assist design team with project management, furniture specification, and inventories. Project management assisted in the new construction of a new eight-story parking structure and the complete remodel of the Jimmy Stewart Building which consisted of 500,000 square feet, of private offices, screening rooms, and anew Sony Museum.

Business Development special projects division for General contractor interiors focuses on legal, technical, media, entertainment, and project management companies with a dollar volume of 200 million.

• Opened and established insurance sales office focus on Farmers Insurance Private Lines
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Trained and motivated employees to perform daily business functions.

• Manufacturers Representative Los Angeles, Orange County, Ventura County
• Supervised various locations, enforcing high-quality standards of operation.
• Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
• Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
• Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.

• Rolled out interiors business development role, focusing on legal, media, entertainment, retail, project management firms
• Led proposal development efforts, crafting compelling pitches that successfully secured new contracts and projects.
• Forged strong relationships with clients, fostering loyalty and encouraging repeat business.
• Collaborated with cross-functional teams to ensure seamless delivery of products or services, enhancing customer satisfaction levels.

Business Development for General contractor in special projects; commercial high-end tenant improvement, mixed-use, healthcare dollar volume of 200 million.

• Effectively communicated with clients throughout the entire project lifecycle, from concept development to final product delivery, ensuring their vision was fully realized.
• Efficiently managed multiple concurrent projects while maintaining a strong focus on quality control throughout every stage of production in the sales cycle.
• Collaborated with cross-functional teams to deliver high-quality special projects on time and within budget constraints.

• Represented Knolls portfolio of manufactured products to architects and designers
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.