Energetic Kitchen Staff Member with progressive experience in heavy traffic restaurant environments. Passionate culinary specialist with drive to master food preparation and deliver top-quality meals and service. Personable team player well-versed at stepping up to meet diverse and demanding kitchen needs.
Overview
11
11
years of professional experience
Work History
Kitchen Staff Member
Skyline Catering & Express
South Milwaukee, WI 53172
10.2023 - 02.2024
Worked flexible hours across night, weekend, and holiday shifts.
Delivered services to customer locations within specific timeframes.
Loaded dishes, glasses and tableware into dishwashing machines.
Followed food safety practices and sanitation guidelines.
Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
Sanitized dining ware and kitchen equipment according to health code standards.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Cleaned and maintained work areas, equipment and utensils.
Hostess/Assistant Food Runner
Papa Luigi's
Cudahy, WI 53110
03.2023 - 11.2023
Answered phone calls to take orders, give information and document reservations.
Used cash registers and credit card machines to cash out customers.
Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Answered customer questions about hours, seating, and menu information.
Cashier Open/Sales Closer
Arby's Restaurant
Cudahy, WI 53110
03.2022 - 02.2023
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Organized and detail-oriented with a strong work ethic.
Cashier /Shelf Stoker
Speedway Gas Station
Cudahy, WI 53110
12.2020 - 02.2022
Learned duties for various positions and provided backup at key times.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Set up new sales displays each week with fresh merchandise.
Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Operated cash register to record transactions accurately and efficiently.
Worked flexible schedule and extra shifts to meet business needs.
Stocked, tagged and displayed merchandise as required.
General Manager
Jimmy John's Gourmet Sandwiches
Milwaukee, WI 53207
02.2013 - 03.2020
Gourmet sandwhich maker, General Manager, cash handling, scheduling employees, interviewed and hired employees, sales projection both daily and weekly, inventory, ordering supplies, daily prep work, cleaned and maintained store in compliance with corporate standards, made sure customers received 100% satisfaction.
Education
High School Education Diploma -
Milwaukee Area Technical College Downtown Campus
05.2011
Skills
Meal Tray Assembly
Food presentation
Positive Attitude
Organization and Cleanliness
Portion Control
Heavy Lifting
Chopping vegetables
Temperature Monitoring
Food safety measures
Cash Register Operation
Coaching and Mentoring
Stock Rotation
Food Quality Standards
Inventory Oversight
Food Handler Certification
Kitchen Cleaning and Maintenance
Sanitary food handling procedures
Awards Acknowledgements
Jimmy John's Manager Corporate Training Champaign, IL 2 Weeks