Summary
Overview
Work History
Education
Skills
Awards Acknowledgements
Timeline
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Elizabeth Doyle

Cudahy,WI

Summary

Energetic Kitchen Staff Member with progressive experience in heavy traffic restaurant environments. Passionate culinary specialist with drive to master food preparation and deliver top-quality meals and service. Personable team player well-versed at stepping up to meet diverse and demanding kitchen needs.

Overview

11
11
years of professional experience

Work History

Kitchen Staff Member

Skyline Catering & Express
10.2023 - 02.2024
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Delivered services to customer locations within specific timeframes.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Followed food safety practices and sanitation guidelines.
  • Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and maintained work areas, equipment and utensils.

Hostess/Assistant Food Runner

Papa Luigi's
03.2023 - 11.2023
  • Answered phone calls to take orders, give information and document reservations.
  • Used cash registers and credit card machines to cash out customers.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Answered customer questions about hours, seating, and menu information.

Cashier Open/Sales Closer

Arby's Restaurant
03.2022 - 02.2023
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Organized and detail-oriented with a strong work ethic.

Cashier /Shelf Stoker

Speedway Gas Station
12.2020 - 02.2022
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Set up new sales displays each week with fresh merchandise.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.

General Manager

Jimmy John's Gourmet Sandwiches
02.2013 - 03.2020
  • Gourmet sandwhich maker, General Manager, cash handling, scheduling employees, interviewed and hired employees, sales projection both daily and weekly, inventory, ordering supplies, daily prep work, cleaned and maintained store in compliance with corporate standards, made sure customers received 100% satisfaction.

Education

High School Education Diploma -

Milwaukee Area Technical College Downtown Campus
05.2011

Skills

  • Meal Tray Assembly
  • Food presentation
  • Positive Attitude
  • Organization and Cleanliness
  • Portion Control
  • Heavy Lifting
  • Chopping vegetables
  • Temperature Monitoring
  • Food safety measures
  • Cash Register Operation
  • Coaching and Mentoring
  • Stock Rotation
  • Food Quality Standards
  • Inventory Oversight
  • Food Handler Certification
  • Kitchen Cleaning and Maintenance
  • Sanitary food handling procedures

Awards Acknowledgements

  • Jimmy John's Manager Corporate Training Champaign, IL 2 Weeks
  • FDA Food Service Training and Certification

Timeline

Kitchen Staff Member

Skyline Catering & Express
10.2023 - 02.2024

Hostess/Assistant Food Runner

Papa Luigi's
03.2023 - 11.2023

Cashier Open/Sales Closer

Arby's Restaurant
03.2022 - 02.2023

Cashier /Shelf Stoker

Speedway Gas Station
12.2020 - 02.2022

General Manager

Jimmy John's Gourmet Sandwiches
02.2013 - 03.2020

High School Education Diploma -

Milwaukee Area Technical College Downtown Campus
Elizabeth Doyle