Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

ELIZABETH DRUTSCHMANN

Osceola,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

PCA-Personal Care Assistant, RAC – Blood Glucose Monitoring

Eagle Ridge
Osceola, WI
11.2023 - Current
  • Patient Observation, Vital Signs Monitoring, CBRF Certified
  • Performed light housekeeping duties, such as changing linens, cleaning bathrooms and dusting furniture.
  • Maintained a clean, safe and comfortable environment for the residents.
  • Assisted residents with activities of daily living, such as bathing, grooming and dressing.
  • Observed and documented changes in resident behavior.
  • Responded promptly to requests from residents for assistance with activities of daily living.
  • Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
  • Ensured that all resident care is provided according to established policies and procedures.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted residents with daily living activities as designated in care plans.
  • Monitored vital signs and reported changes to the supervisor or nurse.
  • Provided close monitoring and observation of at-risk patients.
  • Provided nutritional support by assisting with meal preparation and feeding when required.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Assisted in transferring residents from beds to wheelchairs and other adaptive equipment as needed.
  • Supported residents' rights by maintaining confidentiality regarding medical information, care decisions, personal matters.
  • Assisted with ambulation using gait belts, canes or walkers as necessary.
  • Provided companionship and emotional support to residents.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

Data Integrity Specialist

Hazelden Betty Ford
01.2009 - 11.2023
  • On a daily basis generates daily reports to make changes in record such as address, phone and email, Pass medications, Toileting patient, Showering ect, Transfering patients safely, Check on patients hourly, Assist in helping residents on daily bases, Assist residents that need help feeding, Make changes to email addresses in multiple databases, Get mail on a daily basis and forward to correct department, Update address and email corrections in databases, Work in Excel and access on a daily basis, Run reports on weekly basis in different databases, Work on multiple database projects, I have raised over $1,917,737.04 in funds for the Hazelden Betty Ford Foundation, Maintain system integrity by reviewing and updating donor information within Raiser's Edge, Leads the Sustainer Program, call and get updated bank account or credit card information from donor, and ask donor if they would like to increase their giving amount, Adhere to donor and patient privacy and confidentiality, Screening future donors to better understand future giving ability to the Foundation, Corporate Data Base, Work in several data bases updating address, phone and ect, Open mail, Work on cleanup projects with in the data bases, Run reports, Telefund, Hazelden Betty Ford Foundation
  • On a daily basis generate daily reports, distributing call list to staff, Team Lead members and answer questions that staff may have, Contact and build a rapport with donors, with funds solicited ranging in size from $50 to $10,00,000

Paraprofessional

Chisago Lakes School District
01.2004 - 01.2005
  • Work with children with special needs, Make sure that they arrive to and from school safely

Education

Certified Nursing Assistant - Nursing Assistance

Northwood Technical Collage
02.2024

Osceola High School
01.1994

Skills

  • Extensive call center experience
  • Extensive Customer Service experience
  • Excellent written and verbal skills to communicate with staff at all levels of the organization
  • Ability to work well both independently and as an integral part of a team
  • Microsoft Applications including Word, Excel, Access and PowerPoint, Compass and Salesforce, Raisers Edge, RMIS, SQL Server, Oracle
  • Information Protection
  • Work with Marketing and Publishing as well as Development
  • Patient Services

Activities

  • Dale Carnegie, Communications course (2009-2010)
  • Board Memberships Osceola Education Foundation, President (20172018)

Timeline

PCA-Personal Care Assistant, RAC – Blood Glucose Monitoring

Eagle Ridge
11.2023 - Current

Data Integrity Specialist

Hazelden Betty Ford
01.2009 - 11.2023

Paraprofessional

Chisago Lakes School District
01.2004 - 01.2005

Certified Nursing Assistant - Nursing Assistance

Northwood Technical Collage

Osceola High School

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ELIZABETH DRUTSCHMANN